Citibot – Features, Pricing & Reviews 2026 | Krowdbase
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Citibot

Conversational AI platform to help embed webchat widgets across organizational websites & facilitate government-citizen communication.

What is Citibot?

Citibot is citizen engagement software that provides an AI-powered multi-channel communications platform with chatbot solutions. The software enables local governments to communicate and engage with residents through features like web chat, text alerts, multilingual text chat, and integrations. Citibot streamlines operations and improves customer service by making two-way resident communication. The automated chat solutions eliminate phone tags and help municipalities provide support, gather data and analytics, and drive efficient operations.

FAQ

The official website of Citibot is https://www.citibot.io/

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