Best Conversational AI Platform Software for 2026 - Krowdbase

Botpress simplifies AI, enabling teams to quickly build and deploy AI chatbots that enhance user experiences. Our platform combines the power of large language models with a user-friendly interface, making AI accessible to businesses of all sizes. Fr...load more

No-code chatbot platform that empowers businesses to build frictionless conversational experiences from end-to-end. Landbot helps teams triple their efficiency and cut operating costs by 30% or more. Whether for WhatsApp, Web, or Messenger, anyone ca...load more

Analytics solution that helps measure customer engament level with your bots as well as overall outcome of human-AI interactions.

Zapier helps small businesses automate workflows across thousands of apps, with most users working in marketing, IT, and administrative roles. Its standout benefit is saving time by reducing manual tasks through no-code automation and integrations. U...load more

Docker is an application development platform that provides developers with tools, services, and trusted content to accelerate the delivery of secure applications. The Docker platform allows developers to build, share, and run applications anywhere w...load more

Auth0 makes authentication frictionless and personal with options for seamless user access such as frictionless login, Single Sign-On (SSO), passwordless authentication, or social identities. Customize your login experience while easily and securely ...load more

Pipedrive is a customer relationship management (CRM) tool built for small businesses in industries such as IT, marketing, and finance. It supports sales, marketing, and admin teams in managing leads and pipelines through visual drag-and-drop workflo...load more

LiveAgent enables small businesses to manage customer support across chat, email, and social channels. Its most used by support and admin teams in IT services and retail industries. Ticket management and chat history are standout features while mobil...load more

For small and midsized businesses, Breezy simplifies the entire hiring process by eliminating time-sucking, repetitive hiring tasks. As Capterra's top-rated recruitment software, Breezy streamlines your entire recruiting process into a single pain-fr...load more

Free AI Meeting Assistant that instantly records, transcribes, and summarizes your Zoom, Meet & Teams meetings so you can focus on the conversations instead of taking notes.

Birdeye helps manage reviews, messaging, and customer interactions from one dashboard. Its most used by marketing and administrative teams who rely on daily workflows. The platforms review automation and response management stand out, though contract...load more

Lime Connect is the leading German software for customer messaging and AI support automation that helps SMBs and large companies connect to their customers. The solution offers a central inbox for customer communication via website, WhatsApp, Faceboo...load more

Tidio helps small businesses manage customer conversations through live chat, chatbot automation, and multichannel messaging. Its most used by admin teams and solo entrepreneurs in service-driven roles. It offers fast setup and real-time engagement t...load more

Dialpad is a cloud-based VoIP and call center platform used primarily by small businesses with daily communication needs. Its mobile access and call recording features stand out, though users consistently flag support responsiveness and call transfer...load more

Gong unlocks your most value data set our customer conversations y recording and analyzing your team calls made via web conferencing, dialers, and phone. However you makes calls or whichever CRM software your team relies on to track sales: Gong integ...load more

A Zenvia Customer Cloud IA completa para empresas que querem vender mais e atender melhor. Com WhatsApp, SMS, e-mail e outros canais integrados, vocentraliza a comunicao e garante fluidez em toda a jornada do cliente. Nossos chatbots automatizados e...load more

ExecVision is a conversation intelligence platform built on a simple, almost inarguable premise: Insights mined from customer interactions are exponentially more valuable when you can translate them into performance improvements in your sales, suppor...load more

Use the power of Smartsupp live chat to genuinely connect with your visitors and boost online sales. Offering human, chatbot and AI support, businesses benefit from win-win customer service that empower the customer and business, simultaneously. Auto...load more

Celoxis is an all-in-one project management tool with deep, built-in capabilities for projects, resources, financials, and processes. Everything works out of the boxno add-ons or automations needed. Our reports and dashboards are the best in the indu...load more

Outreach supports sales teams in managing daily outreach, automating tasks, and tracking engagement across email and CRM workflows. Its most used in software services and marketing, especially by sales and business development teams. Users value its ...load more

Qlik Sense is a business intelligence (BI) and visual analytics platform that helps global enterprises move faster and work smarter.

Genesys Cloud CX makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement

Picture having an all-knowing colleague who seamlessly fits right into your workflows, tapping into the vast pool of your company's data and knowledge. TextCortex allows teams to seamlessly collaborate with shared company knowledge. By allowing users...load more

The #1 platform to codify & automate dynamic sales plays, facilitate coaching, & deliver insights at every stage of the revenue cycle.

Drift is an all-in-one platform that combines Live Chat, Conversational Marketing, and Conversational Sales to help companies grow revenue and increase customer lifetime value, faster. More than 50,000 businesses use Drift to align sales and marketin...load more