Daktela – Features, Pricing & Reviews 2026 | Krowdbase
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Daktela

Daktela contact centre is a cloud-based solution for call centres with native support for all channels in one application.

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What is Daktela?

The best cloud-based contact centre software to help you provide superior customer care. Handle voice, email, web chat, SMS, and all communication via social media channels in one solution with extended features, like CRM, realtime, wallboards and much more. In developing our solutions, we have utilised the many years of experience gained from implementing hundreds of contact centres.

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Categories

Call Center SoftwareCall Recording SoftwareContact Center SoftwareCustomer Service Software

Features

Call Logging
Call Monitoring
Call Recording
Call Routing
Call Transfer
Caller ID
Contact Management
Queue Management
Reporting/Analytics
Automatic Call Distribution
Call Center Management
Computer Telephony Integration
Reporting & Statistics
Voice Mail
Auto-Dialer
IVR
Alerts/Escalation
CRM
Multi-Channel Communication

FAQ

The official website of Daktela is http://www.daktela.com/

Need help choosing this software?

Have questions about features, pricing, integrations, or implementation? Send an enquiry to the vendor and get the information you need.

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Pricing

Starting at:

€86/per month

Free Trial Available

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