Daktela
Daktela contact centre is a cloud-based solution for call centres with native support for all channels in one application.
What is Daktela?
The best cloud-based contact centre software to help you provide superior customer care. Handle voice, email, web chat, SMS, and all communication via social media channels in one solution with extended features, like CRM, realtime, wallboards and much more. In developing our solutions, we have utilised the many years of experience gained from implementing hundreds of contact centres.
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FAQ
The official website of Daktela is http://www.daktela.com/
The best cloud-based contact centre software to help you provide superior customer care. Handle voice, email, web chat, SMS, and all communication via social media channels in one solution with extended features, like CRM, realtime, wallboards and much more. In developing our solutions, we have utilised the many years of experience gained from implementing hundreds of contact centres.
Daktela belongs to the Call Center, Call Recording, Contact Center, Customer Service, Help Desk, IVR category.
Daktela offers features such as Call Logging, Call Monitoring, Call Recording, Call Routing, Call Transfer, Caller ID, Contact Management, Queue Management, Reporting/Analytics, Automatic Call Distribution, Call Center Management, Computer Telephony Integration, Reporting & Statistics, Voice Mail, Auto-Dialer, IVR, Alerts/Escalation, CRM, Multi-Channel Communication.
No, Daktela does not offer a free trial.
Pricing
Starting at:
Euro 86/per month
Free Trial Available
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