Delighted
Delighted is the easiest and fastest way to gather and act on customer, employee, partner and vendor experience insights.
What is Delighted?
Delighted is a turnkey customer satisfaction platform that helps thousands of brands like Affirm, Peloton, Doordash, Instacart, and Allbirds drive business growth with actionable feedback. Customize and send NPS and customer satisfaction surveys in minutes, and automate the process with 30+ one-click integrations with the tools you already use. Set it all up yourself - no design or dev resources necessary. Start sending surveys today.
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The official website of Delighted is https://delighted.com/csat
Delighted is a turnkey customer satisfaction platform that helps thousands of brands like Affirm, Peloton, Doordash, Instacart, and Allbirds drive business growth with actionable feedback. Customize and send NPS and customer satisfaction surveys in minutes, and automate the process with 30+ one-click integrations with the tools you already use. Set it all up yourself - no design or dev resources necessary. Start sending surveys today.
Delighted belongs to the 360 Degree Feedback, Artificial Intelligence, Customer Data Platform, Customer Engagement, Customer Experience, Customer Journey Mapping Tools, Customer Satisfaction, Employee Engagement, NPS, SMS Survey, Survey category.
Delighted offers features such as Anonymous Feedback, Dashboard, Reporting/Analytics, Surveys & Feedback, API, Data Import/Export, Multi-Language, Predictive Analytics, Third-Party Integrations, Customer Segmentation, Personalization, Activity Dashboard, Alerts/Notifications, Communication Management, Engagement Tracking, Multi-Channel Communication, Customizable Fields, Customizable Templates, Feedback Management, Negative Feedback Management, Real-Time Notifications, Survey/Poll Management, Customer Experience Management, Performance Metrics, Complaint Monitoring, Chat/Messaging, Mobile Survey, Multi-Channel Distribution, Pulse Surveys, Segmentation, Text Analysis, Text Fields, Contact Management, Mass Texting, Survey Builder, Customizable Questions, Data Analysis Tools, Email Marketing, Question Branching, Question Library, Skip Logic.
No, Delighted does not offer a free trial.
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