Delighted – Features, Pricing & Reviews 2026 | Krowdbase
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Delighted

Delighted is the easiest and fastest way to gather and act on customer, employee, partner and vendor experience insights.

What is Delighted?

Delighted is a turnkey customer satisfaction platform that helps thousands of brands like Affirm, Peloton, Doordash, Instacart, and Allbirds drive business growth with actionable feedback. Customize and send NPS and customer satisfaction surveys in minutes, and automate the process with 30+ one-click integrations with the tools you already use. Set it all up yourself - no design or dev resources necessary. Start sending surveys today.

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Features

Anonymous Feedback
Dashboard
Reporting/Analytics
Surveys & Feedback
API
Data Import/Export
Multi-Language
Predictive Analytics
Third-Party Integrations
Customer Segmentation
Personalization
Activity Dashboard
Alerts/Notifications
Communication Management
Engagement Tracking
Multi-Channel Communication
Customizable Fields
Customizable Templates
Feedback Management
Negative Feedback Management
Real-Time Notifications
Survey/Poll Management
Customer Experience Management
Performance Metrics

FAQ

The official website of Delighted is https://delighted.com/csat

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