
Dezide
Use Interactive Troubleshooting Guides to make sure everybody troubleshoots like the best
What is Dezide?
Dezide is a global provider of a technical troubleshooting platform that transforms how companies transfer skills, fix issues on the first visit and reduce training time of new employees. Dezide is self-learning, self-optimizing and based on AI using Bayesian networks. Dezide enables you to provide your field service technicians optimal solution suggestions based on causes, probabilities, actions, time and cost. Results include 55% faster troubleshooting time.
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FAQ
The official website of Dezide is http://www.dezide.com/
Dezide is a global provider of a technical troubleshooting platform that transforms how companies transfer skills, fix issues on the first visit and reduce training time of new employees. Dezide is self-learning, self-optimizing and based on AI using Bayesian networks. Dezide enables you to provide your field service technicians optimal solution suggestions based on causes, probabilities, actions, time and cost. Results include 55% faster troubleshooting time.
Dezide belongs to the Call Center, Contact Center, IT Ticketing Systems, Janitorial category.
Dezide offers features such as Alerts/Escalation, Knowledge Base Management, Collaboration Tools, Commenting/Notes, Content Management, Full Text Search.
No, Dezide does not offer a free trial.
Pricing
Starting at:
Euro 49
Free Trial Available
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