DiliGenie
DiliGenie Change Management module is built to serve organizations and bring IT changes to their systems without any disruption.
What is DiliGenie?
DiliGenie ITSM Tool is designed to deliver, manage, and improve IT services within an organization, ensuring they meet business needs and objectives. It has a plethora of features that include a role-based dashboard, incident management, project management, service request features, problem and change management features, and more.
Video
Categories
Features
FAQ
The official website of DiliGenie is https://diligentglobal.com/diligenie/
DiliGenie ITSM Tool is designed to deliver, manage, and improve IT services within an organization, ensuring they meet business needs and objectives. It has a plethora of features that include a role-based dashboard, incident management, project management, service request features, problem and change management features, and more.
DiliGenie belongs to the Change Management, IT Project Management, ITSM, Incident Management, Knowledge Base, Service Desk category.
DiliGenie offers features such as Change Planning, Change Tracking, Task Management, Calendar Management, Issue Management, Project Planning, Status Tracking, Workflow Management, Access Controls/Permissions, Alerts/Notifications, Configuration Management, Self Service Portal, Service Catalog, Service Level Agreement (SLA) Management, Support Ticket Management, Incident Reporting, Ticket Management, Customizable Templates, Knowledge Management, User Management, Incident Management, Knowledge Base Management.
No, DiliGenie does not offer a free trial.
Pricing
Starting at:
$10
Free Trial Available
Reviews(0)
Write a reviewDiliGenie alternatives
Salesforce Sales Cloud
Build a customer 360 with a CRM that is deeply integrated across sales, service, marketing, commerce, and more with trusted AI, data, analytics, and collaboration in one integrated solution. Discover how Einstein 1 helps you become an AI Enterprise b...load more
Jira
Jira is particularly well suited to software development and agile teams. Its versatility, however, extends beyond software development to product management, IT operations, and customer support, and it offers robust issue tracking and task managemen...load more
TeamViewer
TeamViewer is widely used by small businesses for remote support and desktop access, especially in IT and software services. It stands out for its secure access controls and screen sharing, though pricing and support policies are common concerns. Rec...load more
Dynamics 365
Dynamics 365 helps manage customer relationships, business operations, and reporting through centralized tools. Its most used by administrative and IT teams in software services and support roles. Its contact database and integrated business operatio...load more
monday.com
monday.com helps small businesses manage projects, tasks, and workflows with customizable boards. Its popular in marketing, IT services, and software services, especially among administrative and creative teams. Users value its team collaboration too...load more
ClickUp
ClickUp helps small businesses manage tasks, projects, and workflows with customizable views and automation tools. Its most used by marketing, IT services, and software services teams. Reviewers value its flexibility and collaboration features, thoug...load more
Connecteam
Connecteam's time clock app streamlines time tracking for non-desk teams, allowing employees to easily clock in and out through mobile or kiosk apps, with geofence and GPS capabilities. The app is easy to use and requires minimal training, offering d...load more
Zendesk Suite
Zendesk Suite helps small businesses manage customer support across email, chat, and messaging channels. Its most used by IT services and software services teams handling daily ticketing workflows. Reviewers highlight its structured ticket management...load more
Confluence
Confluence helps teams centralize documentation, collaborate in real time, and manage knowledge across departments. Its most used by small businesses in IT and software services. Reviewers highlight real-time editing and structured page trees as stan...load more