Enghouse Contact Center – Features, Pricing & Reviews 2026 | Krowdbase
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Enghouse Contact Center

Omni-channel, Contact Center solutions for SMBs to global, multi-site Enterprises. Microsoft Teams certified and AI-enabled.

What is Enghouse Contact Center?

Enghouse Interactive Contact Centers, featuring Enghouse CCaaS, are highly reliable, secure, feature-rich call center solutions that deliver optimal customer experiences (CX) by quickly connecting resources across an entire organization to manage customer inquiries - over any channel or device. Microsoft Teams Certified, open-standards-based, operationally flexible, and AI-enabled, Enghouse contact centers bring easy customization and scalability to organizations of all sizes, in any industry.

Screenshots

screenshot of Enghouse Contact Center
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Features

Call Logging
Call Monitoring
Call Recording
Call Routing
Call Transfer
Caller ID
Contact Management
Queue Management
Reporting/Analytics
Agent Interface
Auto-Dialer
Automated Routing
Chatbot
Computer Telephony Integration
IVR
Quality Management

FAQ

The official website of Enghouse Contact Center is http://www.enghouseinteractive.com/

Need help choosing this software?

Have questions about features, pricing, integrations, or implementation? Send an enquiry to the vendor and get the information you need.

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Pricing

Starting at:

$65/per month

Free Trial Available

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