Enterprise Service Desk – Features, Pricing & Reviews 2026 | Krowdbase
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Enterprise Service Desk

A codeless, user-friendly, and affordable ITIL-based service management platform. Provide visibility to IT stakeholders and end users.

What is Enterprise Service Desk?

An ITIL-based help desk platform enabling organizations to efficiently manage incidents, requests, issues, and tickets. Self-service, knowledge, email integration, auto-routing, alerts, and more. Scalable, affordable for small & mid-size organizations (SMBs), global enterprises, government Defense. Cost effective with free end users; flexible delivery on-premises or cloud; easy to administer without developers; highly configurable, codeless automation; deploy quickly with out-of-box functions.

Screenshots

screenshot of Enterprise Service Desk
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Features

Alerts/Escalation
Automated Routing
Multi-Channel Communication
Self Service Portal
Service Level Agreement (SLA) Management
Incident Management
Knowledge Base Management
Support Ticket Management
Service Catalog

FAQ

The official website of Enterprise Service Desk is http://www2.meritide.com/acton/media/18586/enterprise-service-desk

Need help choosing this software?

Have questions about features, pricing, integrations, or implementation? Send an enquiry to the vendor and get the information you need.

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Pricing

Starting at:

$30

Free Trial Available

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