FreeScout
Super user-friendly and lightweight free open-source help desk and shared mailbox (PHP7+MySQL).
What is FreeScout?
Super user-friendly and lightweight free open-source help desk and shared mailbox (PHP7+MySQL). FreeScout is an open source clone of Zendesk and Help Scout and can be easily deployed even on a shared hosting. No limitations on the number of users, tickets, etc. Multilingual. Seamless email integration. Push notifications. Auto replies. Notes. Forwarding conversations. Phone conversations. Open tracking. etc.
Screenshots
Features
Alerts/Escalation
Automated Routing
Multi-Channel Communication
Reporting/Analytics
Self Service Portal
Service Level Agreement (SLA) Management
Customizable Branding
Knowledge Management
FAQ
The official website of FreeScout is http://freescout.net/
FreeScout belongs to the Help Desk, Knowledge Base category.
FreeScout offers features such as Alerts/Escalation, Automated Routing, Multi-Channel Communication, Reporting/Analytics, Self Service Portal, Service Level Agreement (SLA) Management, Customizable Branding, Knowledge Management.
No, FreeScout does not offer a free trial.
Need help choosing this software?
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