FreeScout vs HESK Comparison | Features, Pricing & Reviews | Krowdbase

FreeScout vs HESK Comparison: Everything You Need to Know Before Choosing

Explore a comprehensive comparison of FreeScout and HESK to understand how they differ in features, pricing, category, and overall performance. Whether you're evaluating software for a small team or a growing enterprise, this guide helps you identify the solution that best aligns with your needs.

FreeScout Vs HESK: Compare Features, Pricing & Overall Value

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FreeScout logo
FreeScout

Super user-friendly and lightweight free open-source help desk and shared mailbox (PHP7+MySQL).

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HESK logo
HESK

Help desk software that enables client partners to resolve clients queries. The software can be deployed on-premise or in the cloud.

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General Information
Overview
Super user-friendly and lightweight free open-source help desk and shared mailbox (PHP7+MySQL). FreeScout is an open source clone of Zendesk and Help Scout and can be easily deployed even on a shared hosting. No limitations on the number of users, tickets, etc. Multilingual. Seamless email integration. Push notifications. Auto replies. Notes. Forwarding conversations. Phone conversations. Open tracking. etc.
Help desk software that enables client partners to resolve clients queries. The software can be deployed on-premise or in the cloud.
Pricing
Price
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$39.95/undefined
Free Trial
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Vendor Details
Vendor
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Founded
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Company Size
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Locations
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Social Media
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Market & Platform Support
Industries
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Customer Segments
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Languages
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Devices
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Features
Alerts/Escalation
Automated Routing
Multi-Channel Communication
Reporting/Analytics
Self Service Portal
Service Level Agreement (SLA) Management
Customizable Branding
Knowledge Management
Reporting/Analytics
Self Service Portal
Self Service Portal
Knowledge Base Management
Self Service Portal
Screenshots
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Frequently Asked Questions FreeScout vs HESK

FreeScout and HESK differ in their features, pricing, user experience, integrations, deployment options, and overall capabilities. The right choice depends on your business goals, team size, budget, and specific requirements. Compare both solutions side by side to understand which platform better fits your needs.

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