Frontdesk Anywhere

Frontdesk Anywhere is a cloud-based hotel management system that combines a property management system with a commission-free booking engine, channel manager and payment processing. It was one of the earlier cloud-native systems in the hospitality sector, designed to replace legacy on-premises software that required local servers and costly maintenance. The problem Frontdesk Anywhere addresses is the operational complexity faced by independent hotels and small groups, which need to manage reservations from many sources, maintain accurate availability, process payments securely and keep front desk operations running smoothly, often with limited IT resources. Its approach is to provide an integrated, browser-based platform that staff can access from any location, reducing double bookings and manual reconciliation. By including a direct booking engine without commission charges, the system also helps hotels increase direct revenue and reduce dependence on online travel agencies.

Key features include a reservation grid and front desk tools for check-in, check-out, room assignments and folio management, housekeeping status management, and group and corporate account handling. The booking engine allows guests to book directly on the hotel’s website with real-time availability and rates, while the channel manager synchronises inventory with major online travel agencies and global distribution channels. Integrated payment processing supports secure card handling and tokenisation, and rate management tools allow hotels to set seasonal pricing, packages and restrictions. Reporting provides insight into occupancy, revenue, average daily rate and other key performance indicators. Guest profiles and communication features support personalised service, and integrations with point-of-sale, revenue management and accounting systems extend functionality. Because it is cloud-based, updates are applied centrally and data can be accessed securely from multiple devices. Frontdesk Anywhere is aimed at independent hotels, boutique properties, motels, inns and small hotel chains. Pricing starts from around USD 100 per month with a free trial; there is no permanently free version.