Medallia Concierge – Features, Pricing & Reviews 2026 | Krowdbase
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Medallia Concierge

Zingle helps SMBs and enterprise companies communicate with their customers authentically, at scale, for a better experience.

What is Medallia Concierge?

Maintain connection and keep the conversation open across every touchpoint in your customer's journey. Engineered for enterprise marketers, corner shops and small business, Medallia Zingle's cloud-based messaging platform combines all of your contacts and conversations onto one screen, including SMS texting, MMS, Facebook Messenger, web chat and more. Schedule messages, automate personalized responses, send promotions, shortcodes and mobile keywords. Intelligent communication at scale.

Screenshots

screenshot of Medallia Concierge
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Features

2-Way Messaging
Contact Management
Engagement Tracking
Mass Texting
Message Personalization
Reporting/Analytics
Scheduled Messaging
Chat/Messaging
Appointment Scheduling
Audience Targeting
Group Messaging
Human Handover
Multi-Channel Communication
SMS Messaging
On-Demand Communications
Personalization
Live Chat
Third-Party Integrations
Customizable Fields
Customizable Templates
Negative Feedback Management
Survey/Poll Management
CRM
Dashboard

FAQ

The official website of Medallia Concierge is https://www.medallia.com/concierge

Pricing

Starting at:

$179/per month

Free Trial Available

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