Omnicus
Support, engage and retain your customers across voice, chat, email, social media and SMS in one unified interface.
What is Omnicus?
Omnicus is a platform that enables an awesome customer service experience across voice, chat, email, social media, and - all from one unified interface. Give your customers new ways to interact with your company by enabling a text-based conversational interface, such as a virtual assistant, powered by AI. Try for free or schedule a demo to see how Omnicus can enhance your customer experience!
Screenshots
Categories
Features
FAQ
The official website of Omnicus is https://www.omnicus.com/
Omnicus is a platform that enables an awesome customer service experience across voice, chat, email, social media, and - all from one unified interface. Give your customers new ways to interact with your company by enabling a text-based conversational interface, such as a virtual assistant, powered by AI. Try for free or schedule a demo to see how Omnicus can enhance your customer experience!
Omnicus belongs to the VoIP, Call Center, Cloud Communication Platform, Customer Engagement, Customer Service, Help Desk, IVR, Live Chat category.
Omnicus offers features such as Automatic Call Distribution, Call Center Management, Call Monitoring, Call Recording, Call Routing, Call Transfer, Caller ID, Mobile Access, Voice Mail, Call Logging, Contact Management, Queue Management, Reporting/Analytics, Chat/Messaging, File Sharing, IVR, Activity Dashboard, Alerts/Notifications, Customer History, Engagement Tracking, Live Chat, Multi-Channel Communication, Third-Party Integrations, Alerts/Escalation, Dashboard, Inbox Management, Knowledge Base Management, Reporting & Statistics, Access Controls/Permissions, Automated Routing, Real-Time Notifications, Service Level Agreement (SLA) Management, Computer Telephony Integration, Real-time Consumer-facing Chat, Support Ticket Management, Transcripts/Chat History.
No, Omnicus does not offer a free trial.
Pricing
Starting at:
USD 500/usage based
Free Trial Available
Reviews(0)
Write a reviewOmnicus alternatives
Slack
Slack is where work happens for millions of people everyday. Slack transforms how work happens by bringing AI and automation to where people are already collaborating. Go from chatting with your teams to chatting with apps and data. Break down...load more
Salesforce Sales Cloud
Build a customer 360 with a CRM that is deeply integrated across sales, service, marketing, commerce, and more with trusted AI, data, analytics, and collaboration in one integrated solution. Discover how Einstein 1 helps you become an AI Enterprise...load more
Google Workspace
Google Workspace's word processing for teams. Work on a single document with team members or people outside your company. See edits as others type, communicate through built-in chat and ask questions by including comments. Create, edit and share...load more
Messaging app that enables real time customer communications for small businesses.
Zoom Workplace
With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work.
Google Meet
Google Meet is a free communication solution that allows users to stay in touch with clients and teams globally. The application works in sync with the other Google applications and allows you to present, collaborate and live stream meetings to...load more
GoTo Meeting
An industry leader in online video conferencing for companies around the world, GoTo Meeting now comes as part of GoTo Connect, the all-in-one communications software built for SMBs. Get a fast, easy and reliable professional solution that enables...load more
TeamViewer
TeamViewer is widely used by small businesses for remote support and desktop access, especially in IT and software services. It stands out for its secure access controls and screen sharing, though pricing and support policies are common concerns....load more
Microsoft Teams
Cloud-based application developed for business communications that helps manage chat, meet, file sharing, and more.
Webex Suite
Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform with artificial intelligence features built-in. With 8 powerful individual workloads Webex Suite brings together Meetings,...load more