Omnicus
Support, engage and retain your customers across voice, chat, email, social media and SMS in one unified interface.
What is Omnicus?
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Features
FAQ
The official website of Omnicus is https://www.omnicus.com/
Omnicus belongs to the VoIP, Call Center, Cloud Communication Platform, Customer Engagement, Customer Service, Help Desk, IVR, Live Chat category.
Omnicus offers features such as Automatic Call Distribution, Call Center Management, Call Monitoring, Call Recording, Call Routing, Call Transfer, Caller ID, Mobile Access, Voice Mail, Call Logging, Contact Management, Queue Management, Reporting/Analytics, Chat/Messaging, File Sharing, IVR, Activity Dashboard, Alerts/Notifications, Customer History, Engagement Tracking, Live Chat, Multi-Channel Communication, Third-Party Integrations, Alerts/Escalation, Dashboard, Inbox Management, Knowledge Base Management, Reporting & Statistics, Access Controls/Permissions, Automated Routing, Real-Time Notifications, Service Level Agreement (SLA) Management, Computer Telephony Integration, Real-time Consumer-facing Chat, Support Ticket Management, Transcripts/Chat History.
No, Omnicus does not offer a free trial.
Pricing
Starting at:
$500/usage based
Free Trial Available