OMNITRACKS – Features, Pricing & Reviews 2026 | Krowdbase
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OMNITRACKS

ITSM and Help Desk Ticketing Solution for smaller companies, that supports all basic ITSM features in a low-priced cloud system

What is OMNITRACKS?

ITSM and Help Desk out-of-the-box Ticketing Solution for smaller companies, beginning with 1 agent user. that supports all basic ITSM features in a low-priced cloud-only system: Supports Incident, Problem, Change, Release, Service Requests, Asset Service & Configuration Management, Knowledge Base, Self-Service Portal. Productive usage within one day is possible. ITIL4 certification for 5 practices.

Features

Alerts/Escalation
Assignment Management
Dashboard
Knowledge Base Management

FAQ

The official website of OMNITRACKS is http://omnitracker.com/

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