Best Issue Tracking Software for 2026 - Krowdbase

Jira is particularly well suited to software development and agile teams. Its versatility, however, extends beyond software development to product management, IT operations, and customer support, and it offers robust issue tracking and task managemen...load more

Trello is a visual project management tool favored by small businesses in marketing, IT services, and design. Its intuitive Kanban boards and drag-and-drop tasks make organizing work simple. Users highlight its ease of use and collaboration features,...load more

Asana is the easiest way to organize and manage work across teams at scale.

Redmine helps small businesses manage tasks, track time, and organize projects with customizable workflows. It s most used by IT and software development teams who value open source flexibility. You ll find strong task tracking and prioritization too...load more

Ideal for website developers, the bug tracking system helps users manage and track change requests, bug modification and more.

YouTrack is a project management tool packed with features that streamline your work and increase productivity on any team project. Track tasks, manage projects, maintain a knowledge base, support your customers, collaborate, and deliver great produc...load more

Zoho BugTracker is the collaborative bug tracking software from Zoho, a brand trusted by 60 million users worldwide. BugTracker helps you track the life cycle of bugs from beginning to closure, making sure that you build and ship great products on ti...load more

MantisBT is an open-source, web-based bug tracking software that provides a platform for software teams to collaborate and manage issues. The PHP-based system allows users to get started quickly and track tickets across projects while integrating wit...load more

Pivotal Tracker is an Agile project management tool from the agile software development experts. Easy to use, Tracker enables real time collaboration around a shared, prioritized backlog. When everyone shares the same view of what's going on, product...load more

Intuitive and easy-to-use task management for software teams that want to see the big picture. Shortcut comes with everything you need to work on a modern software project, but isn't bloated with features you'll never use. See how realistic your dead...load more

Basecamp is a project management platform that shines in task management, file sharing, and scheduling capabilities. Its interface is accessible to non-tech-savvy users and teams that need project management without unnecessary complexity. With advan...load more

Freshdesk is a help desk platform used by small businesses in IT and education. It helps teams manage support tickets across channels, with strengths in automation and collaboration. Users value ticket tracking and real-time chat, but cite limits in ...load more

With Help Scout, you can be available everywhere your customers need help, while giving your team the collaboration, organization, and automation tools they need to move faster. Deliver email, self-service, and live chat support from one powerful pla...load more

FogBugz provides all you need to make great software, including project management, issue tracking, and support, fused with just enough process to help you deliver. FogBugz shows you the issue and project info you need, alongside updates from your in...load more

SpiraTeam is the ultimate Application Lifecycle Management (ALM) solution, purpose-built to streamline your software development process from inception to delivery. ️ With integrated tools for requirements management, test case management, project pl...load more

Project Management for modern development teams. Understand exactly what work is done and how work is going.

ClickUp helps small businesses manage tasks, projects, and workflows with customizable views and automation tools. Its most used by marketing, IT services, and software services teams. Reviewers value its flexibility and collaboration features, thoug...load more

Zendesk Suite helps small businesses manage customer support across email, chat, and messaging channels. Its most used by IT services and software services teams handling daily ticketing workflows. Reviewers highlight its structured ticket management...load more

Wrike is a project management platform used by small businesses in IT services, marketing, and education to manage tasks, workflows, and timelines. Users highlight its dashboards and collaboration tools as standout features, while some cite a steep l...load more

Zoho Desk helps small businesses manage customer support across email, chat, and social media platforms. Its most used by administrative and IT teams in service-oriented firms. Reviewers value its ticket management and automation tools, though report...load more

LiveAgent enables small businesses to manage customer support across chat, email, and social channels. Its most used by support and admin teams in IT services and retail industries. Ticket management and chat history are standout features while mobil...load more

Bitrix24 helps small businesses manage customer relationships, tasks, and internal communication from a single platform. Its most used by administrative and marketing teams working daily across CRM and project workflows. Reviewers value its task sche...load more

EngageBay CRM helps businesses manage customer relationships, automate marketing, and streamline outreach. Its most used by marketing, IT services, and software services teams. Your team will value its contact management and campaign tools, though re...load more

We are a support ticketing and live chat solution designed to give B2B SaaS companies a holistic view of their customer relationships.

Zoho Projects is a cloud-based project management software that streamlines the project management process, from planning and execution to monitoring and reporting. The software features a user-friendly interface that enables team members to visualiz...load more