PBXware – Features, Pricing & Reviews 2026 | Krowdbase
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PBXware

Unified Communications & Collaboration suite with UCaaS, CCaaS, omnichannel, hybrid meetings, geo-redundancy, UC virtualization & more.

What is PBXware?

The Bicom Platform is an all-in-one, white label Unified Communications & Collaboration suite for telecom service providers. Our UCaaS Solution was built with 20+ years of experience and partner feedback. PBXware is our powerful PBX software with advanced communication features, maximum flexibility and scalability, and cost-effective options. Multi-Tenant PBX allows you to efficiently manage and maintain a diverse customer base from a single installation. Contact Center PBX, our CCaaS solution, prioritizes customer experience, efficiency, and productivity through Omnichannel tools and features, including WhatsApp and FB Messenger integration. gloCOM is our UC desktop and mobile app that integrates VoIP, video conferencing, hybrid meetings, chat, file sharing, and other collaboration features. SERVERware is our UC virtualization platform for hosting telephony in the Cloud. Geo-redundancy protects your setup from disasters through separate server replications in distant locations.

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Features

Call Logging
Call Monitoring
Call Recording
Call Routing
Call Transfer
Caller ID
Contact Management
Queue Management
Reporting/Analytics
Automatic Call Distribution
Call Center Management
IVR
Automated Routing
Computer Telephony Integration
Voice Mail

FAQ

The official website of PBXware is https://www.bicomsystems.com/

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