ProProfs Help Desk
From seed-stage startups to multinational companies, thousands of businesses choose ProProfs Help Desk to resolve customer issues.
What is ProProfs Help Desk?
ProProfs Help Desk is a popular online help desk software that is hosted on the leading cloud platform- IBM. With a shared inbox, you can simply track, prioritize, assign, and resolve all support tickets in a jiffy. Rise above repetitive tasks by leveraging an automated workflow- where tickets are automatically assigned to relevant agents and you receive automated alerts & notifications. With integrations such as Knowledge base and live chat, you can reduce ticket volume & engage with customers.
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FAQ
The official website of ProProfs Help Desk is https://www.proprofsdesk.com/
ProProfs Help Desk is a popular online help desk software that is hosted on the leading cloud platform- IBM. With a shared inbox, you can simply track, prioritize, assign, and resolve all support tickets in a jiffy. Rise above repetitive tasks by leveraging an automated workflow- where tickets are automatically assigned to relevant agents and you receive automated alerts & notifications. With integrations such as Knowledge base and live chat, you can reduce ticket volume & engage with customers.
ProProfs Help Desk belongs to the Customer Service, Email Management, Help Desk, ITSM, Issue Tracking, Service Desk category.
ProProfs Help Desk offers features such as Alerts/Escalation, Knowledge Base Management, Reporting & Statistics, Surveys & Feedback, Alerts/Notifications, Reporting/Analytics, Access Controls/Permissions, Automated Routing, Multi-Channel Communication, Self Service Portal, Service Level Agreement (SLA) Management, Support Ticket Management.
No, ProProfs Help Desk does not offer a free trial.
Pricing
Starting at:
USD 15
Free Trial Available
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