QEval
Etech QEval is a one-stop solution to meet customer satisfaction and ensures the top-notch quality of your contact center.
What is QEval?
QEval is Etechs SaaS-based quality monitoring platform, focusing Operations, and strategic solution designed for contact centers. It accomplishes stringent demands of quality, customer experience, and compliance. QEval with Etech as your partner helps in identifying opportunities and actions to improve the processes, sales conversion, and customer satisfaction.
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FAQ
The official website of QEval is https://www.etechgs.com/
QEval is Etechs SaaS-based quality monitoring platform, focusing Operations, and strategic solution designed for contact centers. It accomplishes stringent demands of quality, customer experience, and compliance. QEval with Etech as your partner helps in identifying opportunities and actions to improve the processes, sales conversion, and customer satisfaction.
QEval belongs to the Call Center, Contact Center Quality Assurance, Conversation Intelligence, Speech Analytics category.
QEval offers features such as Call Monitoring, Call Recording, Call Routing, Call Transfer, Contact Management, Queue Management, Reporting/Analytics, Customer Experience Management, Employee Coaching Tools, Feedback Management, Multi-Channel Communication, Quality Management, Sentiment Analysis, Third-Party Integrations, Access Controls/Permissions, AI/Machine Learning, Call Tracking, Compliance Tracking, Natural Language Processing, Real-Time Data, Trend Analysis, Automatic Transcription, Call Center Management, Predictive Analytics, Self-Service Search, Surveys & Feedback.
No, QEval does not offer a free trial.
Pricing
Starting at:
USD 40/per month
Free Trial Available
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