QEval – Features, Pricing & Reviews 2026 | Krowdbase
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QEval

Etech QEval is a one-stop solution to meet customer satisfaction and ensures the top-notch quality of your contact center.

What is QEval?

QEval is Etechs SaaS-based quality monitoring platform, focusing Operations, and strategic solution designed for contact centers. It accomplishes stringent demands of quality, customer experience, and compliance. QEval with Etech as your partner helps in identifying opportunities and actions to improve the processes, sales conversion, and customer satisfaction.

Screenshots

screenshot of QEval
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Video

Features

Call Monitoring
Call Recording
Call Routing
Call Transfer
Contact Management
Queue Management
Reporting/Analytics
Customer Experience Management
Employee Coaching Tools
Feedback Management
Multi-Channel Communication
Quality Management
Sentiment Analysis
Third-Party Integrations
Access Controls/Permissions
AI/Machine Learning
Call Tracking
Compliance Tracking
Natural Language Processing
Real-Time Data
Trend Analysis
Automatic Transcription
Call Center Management
Predictive Analytics

FAQ

The official website of QEval is https://www.etechgs.com/

Pricing

Starting at:

$40/per month

Free Trial Available

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