QualityDesk
QualityDesk is an easy-to-use leadership software for any company, that cares about its people & customers.
What is QualityDesk?
QualityDesk is a quality assurance and coaching leadership tool for any organization that wants to do continues quality assurance in their sales and/or customer services and/or wants to manage their coaching leadership process. Typically replacing spreadsheets and word documents. Works well with any HR software and most contact of the center softwares, but doesn't need them in order to work. QualityDesk's user NPS is 88. Very easy to implement into everyday work routines. Start your trial now!
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FAQ
The official website of QualityDesk is https://qualitydesk.fi/
QualityDesk is a quality assurance and coaching leadership tool for any organization that wants to do continues quality assurance in their sales and/or customer services and/or wants to manage their coaching leadership process. Typically replacing spreadsheets and word documents. Works well with any HR software and most contact of the center softwares, but doesn't need them in order to work. QualityDesk's user NPS is 88. Very easy to implement into everyday work routines. Start your trial now!
QualityDesk belongs to the Call Center, Contact Center, Performance Management System category.
QualityDesk offers features such as Agent Interface, Automated Routing, Quality Management, 360 Degree Feedback, Customizable Templates, Goal Setting/Tracking, Ongoing Performance Tracking, Performance Review Management, Self Service Portal, Surveys & Feedback.
No, QualityDesk does not offer a free trial.
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