Requestia IT Service Management

TeamViewer is widely used by small businesses for remote support and desktop access, especially in IT and software services. It stands out for its secure access controls and screen sharing, though pricing and support policies are common concerns. Rec...load more

Zendesk Suite helps small businesses manage customer support across email, chat, and messaging channels. Its most used by IT services and software services teams handling daily ticketing workflows. Reviewers highlight its structured ticket management...load more

Freshdesk is a help desk platform used by small businesses in IT and education. It helps teams manage support tickets across channels, with strengths in automation and collaboration. Users value ticket tracking and real-time chat, but cite limits in ...load more

EZO helps small businesses manage inventory and assets across multiple locations, with strong support for check-in/check-out workflows and real-time tracking. Reviewers highlight its ease of use and asset visibility, though some cite UI friction and ...load more

Access your computer or mobile device from anywhere, anytime using Zoho Assist; your one-stop solution for remote support, screen sharing and unattended access. Get started today with one of the industry's most secure, reliable and affordable softwar...load more

GitLab makes Source Code Management easy. Version control in GitLab helps your development team collaborate and maximize productivity, sparking faster delivery and increased visibility. With its Git-based repository, GitLab enables clear code reviews...load more

Endpoint Central is a unified endpoint management solution that helps in managing servers, laptops, desktops, smartphones, & tablets from a central location. Using either an on-premise or a cloud-based UEM allows you to automate regular endpoint mana...load more

We are a support ticketing and live chat solution designed to give B2B SaaS companies a holistic view of their customer relationships.

Deliver great service and a flexible agent experience, from anywhere. Give agents a holistic view of every customer, whether theyre in the contact center or working remote. Scale and optimise service by leveraging AI and integrating popular support c...load more

Jira Service Management helps IT and service teams manage tickets, automate workflows, and track issues across departments. Its most used by small businesses in IT services and software, especially those already using Atlassian tools. Reviewers highl...load more