Ricochet

Ricochet is a point of sale and inventory management platform developed specifically for consignment, resale and retail businesses, and it is widely regarded as one of the established names in consignment software. Resale stores need to handle unique, one-off items, keep hundreds or thousands of consignors informed and calculate payouts correctly, requirements that standard retail systems rarely meet. Ricochet's approach is a cloud-based system that treats consignors as first-class records alongside inventory and customers, giving store owners a single place to intake goods, sell them in store or online, and settle accounts with the people who supplied them. The software is designed to be accessible from any browser, so staff can work at the counter, in the back room or remotely.

Key features include quick item intake with customisable tags and barcodes, automatic price reductions, expiry handling and flexible consignment contracts with varying splits and fees. The point of sale supports integrated payment processing, gift cards, layaways, store credit and customer rewards. Consignor and customer portals allow clients to check their items, balances and purchase history online, while automated email and text notifications keep consignors updated on sales and expiring items. Ricochet offers e-commerce integrations, including Shopify, so stores can list inventory online and sell across channels from a unified stock record, and it includes tools for multi-location management and employee permissions. Reporting covers sales, inventory ageing, consignor payouts and financial summaries, and accounting data can be exported to QuickBooks. The platform also supports buy-outright and trade-in models for stores that purchase stock directly. Ricochet serves clothing and designer consignment boutiques, furniture and home goods resellers, sporting goods stores, bridal consignment shops and thrift retailers. Pricing starts from around USD 159 per month, and a free trial is available; there is no permanently free version.