Sticky.io

Sticky.io is a subscription commerce and payment orchestration platform aimed at merchants selling recurring products direct to consumers. Formerly known as LimeLight, it positions itself as an intelligent revenue optimisation platform that turns payment challenges into growth opportunities. The central problem it addresses is revenue leakage in subscription businesses: declined transactions, involuntary churn, chargebacks and poorly routed payments can quietly erode margins, particularly for merchants operating in categories with higher risk or complex billing models. Sticky.io tackles this by combining a flexible subscription engine with payment routing across many gateways and processors, allowing merchants to direct transactions intelligently, retry failures strategically and balance volume between providers. The underlying approach treats payments as an area to optimise continuously rather than a fixed back-office function, using data on approval rates and customer behaviour to improve outcomes over time and to protect the lifetime value of each subscriber.

Key capabilities include recurring billing with trials, bundles, upsells and flexible billing cycles, a customer relationship layer for order and subscriber management, and payment orchestration that connects to a wide range of gateways and merchant accounts. Features such as smart routing, cascading retries, load balancing and decline salvage aim to lift approval rates, while chargeback and fraud prevention integrations help control dispute ratios. Analytics cover retention, churn, approval rates and revenue by product or campaign. Sticky.io integrates with ecommerce storefronts, fulfilment providers, CRM and marketing tools, and exposes an API for custom checkout flows. The platform is cloud-based and is used mainly by direct-to-consumer brands, subscription box companies, health and wellness merchants, digital product sellers and agencies managing multiple storefronts. It suits businesses that have outgrown the subscription features of standard ecommerce platforms. Pricing starts from around USD 250 per month with a free trial available; there is no permanently free version of the platform.