Video Call Center
Video-based customer service platform that helps businesses in the financial sector, healthcare, utilities and HR connect with clients.
What is Video Call Center?
Abylon's VideoCC comes with a fully browser-based simplified end-user interface and a feature rich operator UI with flexible layout, customer and transaction data, dynamic scripts and the fully customizable workflow. The solution can be integrated into existing contact center frameworks or back-end and archiving system and can be implemented within 3 weeks. The Video Call Center solution comes with multiple, ready-to-use modules for specific use cases (contracting, reporting, AI modules)
Video
Features
Call Logging
Call Recording
Call Routing
Call Transfer
Queue Management
Reporting/Analytics
Call Center Management
FAQ
The official website of Video Call Center is http://www.abylon.hu/
Video Call Center belongs to the Call Center, Contact Center, Customer Service category.
Video Call Center offers features such as Call Logging, Call Recording, Call Routing, Call Transfer, Queue Management, Reporting/Analytics, Call Center Management.
No, Video Call Center does not offer a free trial.
Need help choosing this software?
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