
watsonx Assistant
AI-powered virtual assistant that helps with automating customer support, sales and marketing, and answering FAQs.
What is watsonx Assistant?
IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches and unhelpful chatbots. Most chatbots try to mimic human interactions, frustrating customers when a misunderstanding arises. IBM watsonx Assistant is more than a chatbot. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human agent for more assistance. And since it can be deployed in any cloud or on-premises environment smarter AI is finally available wherever you need it.
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FAQ
The official website of watsonx Assistant is https://www.ibm.com/
IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches and unhelpful chatbots. Most chatbots try to mimic human interactions, frustrating customers when a misunderstanding arises. IBM watsonx Assistant is more than a chatbot. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human agent for more assistance. And since it can be deployed in any cloud or on-premises environment smarter AI is finally available wherever you need it.
watsonx Assistant belongs to the AI Marketing Tools, AI Sales Assistant, Chatbot, Conversational AI Platform, Generative AI, Natural Language Processing (NLP), Virtual Assistant category.
watsonx Assistant offers features such as AI Writing Assistant, AI/Machine Learning, Campaign Analytics, Generative AI, Marketing Automation, Marketing Management, Personalization, SEO Management, Conversation Intelligence, For Sales Teams/Organizations, Lead Management, Meeting Management, Reporting/Analytics, Sales Activity Management, Third-Party Integrations, Automated Responses, Chatbot, Code-free Development, Customer Support, Natural Language Processing, Intent Recognition, Sentiment Analysis, Speech Recognition, API, Automated Image & Video Editing, Code Generation, Content Generation, Creative Design, Data Augmentation, Personalization and Recommendation, Prompt Engineering, Business Process Automation, Transfers/Routing.
Yes, watsonx Assistant offers a free trial.
Pricing
Starting at:
USD 140/per month
Free Trial Available
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