watsonx Assistant – Features, Pricing & Reviews 2026 | Krowdbase
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watsonx Assistant

AI-powered virtual assistant that helps with automating customer support, sales and marketing, and answering FAQs.

What is watsonx Assistant?

IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches and unhelpful chatbots. Most chatbots try to mimic human interactions, frustrating customers when a misunderstanding arises. IBM watsonx Assistant is more than a chatbot. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human agent for more assistance. And since it can be deployed in any cloud or on-premises environment smarter AI is finally available wherever you need it.

Screenshots

screenshot of watsonx Assistant
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Features

AI Writing Assistant
AI/Machine Learning
Campaign Analytics
Generative AI
Marketing Automation
Marketing Management
Personalization
SEO Management
Conversation Intelligence
For Sales Teams/Organizations
Lead Management
Meeting Management
Reporting/Analytics
Sales Activity Management
Third-Party Integrations
Automated Responses
Chatbot
Code-free Development
Customer Support
Natural Language Processing
Intent Recognition
Sentiment Analysis
Speech Recognition
API

FAQ

The official website of watsonx Assistant is https://www.ibm.com/

Pricing

Starting at:

USD 140/per month

Free Trial Available

Reviews(0)

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