Zendesk WFM
The fastest and easiest way to manage agents in Zendesk, delivering AI-powered demand forecasting, automatic scheduling, and analytics.
What is Zendesk WFM?
Zendesk WFM is the fastest and easiest way to manage agents in Zendesk. It provides AI-powered demand forecasting using your own Zendesk data, automatically schedules your agents by shifts and focus areas based on the forecast, and provides real-time and historical reporting on your team s performance.
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FAQ
The official website of Zendesk WFM is https://www.zendesk.com/
Zendesk WFM is the fastest and easiest way to manage agents in Zendesk. It provides AI-powered demand forecasting using your own Zendesk data, automatically schedules your agents by shifts and focus areas based on the forecast, and provides real-time and historical reporting on your team s performance.
Zendesk WFM belongs to the Employee Scheduling, Workforce Management category.
Zendesk WFM offers features such as Employee Management, Reporting/Analytics, Schedule Distribution, Timesheet Management, Attendance Tracking, Time Off Management.
No, Zendesk WFM does not offer a free trial.
Pricing
Starting at:
$25/per month
Free Trial Available
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