Zendesk WFM
The fastest and easiest way to manage agents in Zendesk, delivering AI-powered demand forecasting, automatic scheduling, and analytics.
What is Zendesk WFM?
Zendesk WFM is the fastest and easiest way to manage agents in Zendesk. It provides AI-powered demand forecasting using your own Zendesk data, automatically schedules your agents by shifts and focus areas based on the forecast, and provides real-time and historical reporting on your team s performance.
Screenshots
Video
Features
Employee Management
Reporting/Analytics
Schedule Distribution
Timesheet Management
Attendance Tracking
Time Off Management
FAQ
The official website of Zendesk WFM is https://www.zendesk.com/
Zendesk WFM belongs to the Employee Scheduling, Workforce Management category.
Zendesk WFM offers features such as Employee Management, Reporting/Analytics, Schedule Distribution, Timesheet Management, Attendance Tracking, Time Off Management.
No, Zendesk WFM does not offer a free trial.
Need help choosing this software?
Have questions about features, pricing, integrations, or implementation? Send an enquiry to the vendor and get the information you need.
Pricing
Starting at:
$25/per month
Free Trial Available