Zingtree
Zingtree makes it easy to build interactive knowledge bases and guides, so your team can self-serve key info without expert help.
What is Zingtree?
Zingtree allows you to build no-code, interactive decision trees that help you create agent scripts, guide customers, and manage internal processes. By turning your workflows into a choose-your-own-adventure-type experience, you help your users reach the next best action and make the complex simple. And because its a no-code solution, business users can create, deploy, and manage their decision trees with little-to-no IT work.
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Features
FAQ
The official website of Zingtree is https://zingtree.com/
Zingtree allows you to build no-code, interactive decision trees that help you create agent scripts, guide customers, and manage internal processes. By turning your workflows into a choose-your-own-adventure-type experience, you help your users reach the next best action and make the complex simple. And because its a no-code solution, business users can create, deploy, and manage their decision trees with little-to-no IT work.
Zingtree belongs to the Business Process Management, Call Center, Contact Center, Customer Service, Customer Support, Decision Support, Flowchart, Help Desk category.
Zingtree offers features such as Access Controls/Permissions, Business Process Automation, Collaboration Tools, Drag & Drop, Process Modeling & Designing, Workflow Management, Call Transfer, Queue Management, Reporting/Analytics, Automated Routing, Computer Telephony Integration, Alerts/Escalation, Call Center Management, CRM, Knowledge Base Management, Surveys & Feedback, Customer Database, Email Management, Live Chat, Multi-Channel Communication, Data Analysis Tools, Decision Tree, Performance Metrics, Diagramming, Self Service Portal.
No, Zingtree does not offer a free trial.
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