Zoom Contact Center
Contact center solution that helps businesses communicate with customers via multiple channels using self-service routing and videos.
What is Zoom Contact Center?
Zoom Contact Center is an AI-powered Contact Center as a Service (CCaaS) offering built directly on Zoom s powerful unified communications platform to help businesses of all sizes better support and connect with their customers. Zoom s CX platform features intelligent multi-channel routing, an AI-powered virtual agent, no-code IVR and bot flows, workforce engagement management, powerful analytics, pre-built integrations, and much more - all designed into our familiar, easy-to-use Zoom app. With Zoom, businesses deliver fast, efficient, and highly personalized customer experiences, improved agent productivity, and better business results.
Screenshots
Video
Categories
Features
Automated Routing
Multi-Channel Communication
FAQ
The official website of Zoom Contact Center is https://zoom.us/
Zoom Contact Center belongs to the Auto Dialer, Call Center Workforce Management, Call Recording, Contact Center, Contact Center Quality Assurance category.
Zoom Contact Center offers features such as Automated Routing, Multi-Channel Communication.
No, Zoom Contact Center does not offer a free trial.
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