Best Customer Reference Management Software for 2026 - Krowdbase

Best Customer Reference Management Software for 2026 - Krowdbase

Customer Reference Management helps organizations eliminate spreadsheet chaos and email-driven workflows while aligning stakeholders around clear responsibilities and outcomes. Instead of stitching together point tools, a dedicated customer reference management platform centralizes workflows, data, and communication so decisions move faster and errors drop. Teams across finance and compliance teams that need audit trails see immediate gains from consistent processes, governed access, and reliable records of who did what and when. Krowdbase lists the best Customer Reference Management Software with pricing, features, screenshots, and demos. Compare vendors easily to find the right fit for your team size, industry, and budget. 

During evaluation, focus on configurability, admin effort, reporting depth, and how well it integrates with data lakes and BI dashboards for analysis. Selecting the right customer reference management solution today sets a durable foundation for scale, resilience, and measurable ROI over time. Clear pricing and transparent roadmaps help teams adopt confidently.

24 Softwares | Rankings updated: Feb 28, 2026

Top 5 Customer Reference Management Software

Explore top Customer Reference Management Softwares with features, pricing, screenshots, and videos

Features
Devices
Pricing
Free Trial
Influitive
Influitive logo

Influitive

Influitive is the market-leading advocacy, community, and engagement platform of choice for the worlds most customer-obsessed brands. Leverage the advanced segmentation and gamification engine to drive continuous engagement and guide customer journey...load more

Free Trial Not AvailableStarting at: $1499/usage based
ReferenceEdge
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ReferenceEdge

ReferenceEdge(SM) is a 100% native, purpose-built Salesforce(R) app specifically designed to manage customer advocate information and automate the customer advocate request workflow. Track who is an advocate, for what, and how often they may be used....load more

Free Trial Not AvailableStarting at: $999/per month
Orca
Orca logo

Orca

Orca is a native Salesforce(R) application built to enable your sales teams to efficiently manage and engage your best advocates directly in Salesforce. Orca helps maximize hyper-local selling, improve deal momentum & minimize sales cycle, and track ...load more

Free Trial Not AvailableStarting at: $5000/per year
CustomerGauge
CustomerGauge logo

CustomerGauge

The CustomerGauge Account Experience (AX) platform enables B2B companies to monitor account engagement, collect feedback through surveys, segment real-time results, and map feedback to changes in revenue & customer metrics (e.g. NPS). Through native ...load more

Free Trial Not Available
CrowdRiff
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CrowdRiff

CrowdRiff visual marketing platform makes it easy to source, organize & publish UGC and owned visuals that resonate with travelers.

Free Trial Not AvailableStarting at: $900
Referral Factory
Referral Factory logo

Referral Factory

Referral Factory makes it easy to launch and manage referral programs and affiliate programs, without writing a single line of code. Use our AI-powered referral program generator to create fully branded campaigns in seconds. Access 100,000+ verified ...load more

Free Trial Not AvailableStarting at: $95/per month
Ambassador
Ambassador logo

Ambassador

All-in-one referral marketing software. Drive more revenue through word-of-mouth. Ambassador is a powerful referral marketing platform that helps brands grow faster by turning customers, partners, influencers, and employees into brand advocates. Desi...load more

Free Trial Not Available
monday CRM
monday CRM logo

monday CRM

monday CRM helps small businessesespecially in IT services, food and beverage, and marketingtrack leads, manage workflows, and centralize customer data. Reviewers highlight its visual task management and customizable pipelines, though some cite slow ...load more

Free Trial AvailableStarting at: $12/per month
Kangaroo
Kangaroo logo

Kangaroo

Maximize your sales and customer loyalty with Kangaroo. Kangaroo's robust loyalty rewards platform can be completely customized to engage customers via personalized offers and rewards, automated SMS text marketing, digital gift cards, branded app, an...load more

Free Trial Not AvailableStarting at: $79/per month
InviteReferrals
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InviteReferrals

InviteReferrals is Best Referral Software which is Easy to Setup and Affordable. InviteReferrals Trusted by 10k + Enterprise and Small Business Including Microsoft, Motorola, Foursquare, Dominos, Cola-cola, American Express , Sky , Mozilla are few na...load more

Free Trial Not AvailableStarting at: $99/per month
Preferred Patron Loyalty
Preferred Patron Loyalty logo

Preferred Patron Loyalty

Stand out with smart loyaltyutomated rewards, WeatherSmarttriggers, and built-in SMS/email to grow repeat business.

Free Trial AvailableStarting at: $99/per month
AiTrillion
AiTrillion logo

AiTrillion

Save 96% w/ AiTrillion, the only All-in-One ecommerce marketing automation platform on Shopify&Magento. 11+ AI-enabled marketing features. 200K+ installations. 175 countries. Email, loyalty rewards, web push, product reviews, pop ups, announcement ba...load more

Free Trial Not AvailableStarting at: $1/per month
ReviewFlowz
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ReviewFlowz

Review Management Software you're going to love working with

Free Trial AvailableStarting at: $29/per month
RO Innovation
RO Innovation logo

RO Innovation

Upland RO Innovation is customer reference management software that helps elevate brand awareness and win more deals. Eliminate the chaos of frantic emails or messages when seeking references. Monitor and report on customer reference requests and app...load more

Free Trial Not AvailableStarting at: $10/per month
Talon.One
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Talon.One

The most powerful Promotion Engine for managing coupon codes, discounts, referral rewards, loyalty programs and bundles all in one.

Free Trial AvailableStarting at: 1500/per month
Merchant Centric
Merchant Centric logo

Merchant Centric

A leading online review management solution that works with enterprises large (1,000+) and small (50+) in the restaurant, automotive services, and healthcare/veterinarian industries. We help businesses stay connected with their guests, customers, and...load more

Free Trial Not Available
Crowdvocate
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Crowdvocate

Crowdvocate is a B2B customer marketing & advocacy automation platform that uses AI to enable marketers to streamline engagement, generate customer references, gain insights, capture VoC, and scale advocacy. Our platform enables customer marketers to...load more

Free Trial Not AvailableStarting at: $994/per month
ReferralMagic
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ReferralMagic

ReferralMagic is the simplest and the most user friendly referral marketing solution designed for SaaS businesses on the internet. It will provide you with the tools to build multiple referral marketing campaigns simultaneously, in just a few minutes...load more

Free Trial Not AvailableStarting at: $39/per month
VocalReferences
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VocalReferences

Build referrals via video customer testimonials. VocalReferences makes it easy and affordable. VocalReferences is a suite of tools which helps businesses capture, display and share customer testimonials in text and video formats. The tool-set works w...load more

Free Trial Not AvailableStarting at: $8.99
Dynata Insights Platform
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Dynata Insights Platform

Powered by the worlds largest first-party permissioned dataset, Dynata Insights Platform is a single end-to-end solution to address all your insights and advertising needs. It provides seamless access to a wide range of solutions and services to simp...load more

Free Trial Not Available
Flyx
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Flyx

FLYX: Europe's Leading Provider of Order Management and Omnichannel Loyalty Systems FLYX offers an advanced loyalty solution comprising a comprehensive suite designed with the agility and flexibility required to engage customers across various digita...load more

Free Trial Not Available
Skeepers Feedback Management
Skeepers Feedback Management logo

Skeepers Feedback Management

Skeepers AI-powered Feedback Management solution enables brands to gather feedback with customized surveys at every touchpoint of the customer journey and transform each interaction into actionable insights. Distribute results with meaningful insight...load more

Free Trial Not AvailableStarting at: 15000/per year
CubApp
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CubApp

CubApp is a cloud platform for managing loyalty cards available only in Italy. it allows the management of points collection mode, cashback mode, gift card mode, presents a friend mode, family card mode. It includes tools for profiling and marketing ...load more

Free Trial Not AvailableStarting at: 50/per year
Localistico
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Localistico

Localistico is a local marketing and analytics solution platform that helps brick-and-mortar businesses drive traffic to physical locations. It assists with location management, store pages, reputation management, local analytics and reporting, and c...load more

Free Trial Not Available