
Merchant Centric
Control your online reputation and use it to build your brand and sales with insights for Marketing and Operations.
What is Merchant Centric?
A leading online review management solution that works with enterprises large (1,000+) and small (50+) in the restaurant, automotive services, and healthcare/veterinarian industries. We help businesses stay connected with their guests, customers, and/or clients. Easily track and manage reviews, ratings, and business listings on a single platform. Share reports that identify clear, actionable insights with company stakeholders, positively impacting sales and guest satisfaction.
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The official website of Merchant Centric is https://www.merchantcentric.com/
A leading online review management solution that works with enterprises large (1,000+) and small (50+) in the restaurant, automotive services, and healthcare/veterinarian industries. We help businesses stay connected with their guests, customers, and/or clients. Easily track and manage reviews, ratings, and business listings on a single platform. Share reports that identify clear, actionable insights with company stakeholders, positively impacting sales and guest satisfaction.
Merchant Centric belongs to the Customer Reference Management, Brand Management, Business Performance Management, Customer Advocacy, Customer Engagement, Customer Experience, Customer Loyalty, Customer Satisfaction, Reputation Management, Review Management, Social Media Management category.
Merchant Centric offers features such as Activity Dashboard, Campaign Management, Contact Management, Collaboration Tools, Content Management, Search/Filter, Data Visualization, Performance Metrics, Communication Management, Reporting/Analytics, Alerts/Notifications, Engagement Tracking, Multi-Channel Communication, Third-Party Integrations, Feedback Management, Negative Feedback Management, Real-Time Notifications, Survey/Poll Management, Surveys & Feedback, Complaint Monitoring, Customer Experience Management, Data Import/Export, Keyword Tracking, Response Management, Review Request, Sentiment Analysis, Social Media Integration, Dashboard, Review Monitoring, Review Notification, Customer Engagement, Multi-Account Management.
No, Merchant Centric does not offer a free trial.
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