20High vs Chatsby Comparison: Everything You Need to Know Before Choosing

20High is a transportation management system developed by ESSPL, an India-based enterprise software company, and positioned as a cost-efficient TMS for shippers, third-party logistics providers and freight forwarders. Its distinctive feature is smart three-dimensional load optimisation, which calculates how cargo can be packed into trucks and containers most efficiently. The product addresses the rising costs and operational complexity of freight transport, where poor load planning, inefficient routes, limited carrier visibility and manual processes all contribute to wasted capacity and higher spending. The vendor claims that the system can reduce transportation costs by around 20 per cent, reflecting its emphasis on measurable efficiency gains. Its approach combines planning, execution and visibility tools, allowing logistics teams to optimise how shipments are consolidated and loaded, select appropriate carriers and track deliveries, all within a single platform rather than through spreadsheets and phone calls. Key capabilities include 3D load planning that visualises cargo placement, considering dimensions, weight and stacking constraints, alongside route planning and optimisation. Order and shipment management functions coordinate consignments from creation to delivery, while carrier management and freight procurement features support rate comparison and tendering. Real-time tracking provides visibility into shipment status, and proof-of-delivery capture supports accurate billing. Freight audit and cost analytics help identify savings opportunities, and dashboards give managers insight into performance, costs and utilisation. Integration capabilities allow the TMS to connect with enterprise resource planning systems, warehouse management systems and telematics providers, enabling data to flow across the supply chain. The platform is designed to be deployed in the cloud, with mobile apps for drivers and field staff. It is aimed at manufacturers, distributors and retailers that ship goods regularly, as well as 3PLs and freight forwarders seeking to improve load efficiency. Pricing is quote-based and is not published in this listing, and no free trial or free version details are provided.