Cognigy.AI
NiCE Cognigy delivers Agentic AI for enterprise contact centers to deliver instant, multilingual, hyper-personalized customer service.
What is Cognigy.AI?
NiCE Cognigy is transforming the customer service industry with the most advanced AI Agent platform for enterprise contact centers. Its award-winning solution empowers enterprises to deliver instant, hyper-personalized, multilingual service on any channel. By integrating Generative and Conversational AI to create Agentic AI, NiCE Cognigy delivers AI Agents that redefine customer experiences, drive satisfaction, and support contact center employees in real-time.
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The official website of Cognigy.AI is https://www.cognigy.com/
NiCE Cognigy is transforming the customer service industry with the most advanced AI Agent platform for enterprise contact centers. Its award-winning solution empowers enterprises to deliver instant, hyper-personalized, multilingual service on any channel. By integrating Generative and Conversational AI to create Agentic AI, NiCE Cognigy delivers AI Agents that redefine customer experiences, drive satisfaction, and support contact center employees in real-time.
Cognigy.AI belongs to the Artificial Intelligence, Contact Center, Conversational AI Platform, Customer Communications Management, Customer Engagement, Customer Service, Generative AI, IVR, Low Code Development Platform category.
Cognigy.AI offers features such as API, Chatbot, Data Import/Export, Multi-Language, Process/Workflow Automation, Reporting/Analytics, Speech Recognition, Third-Party Integrations, Auto-Dialer, Automated Routing, Computer Telephony Integration, IVR, Queue Management, Code-free Development, Intent Recognition, Live Chat, Multi-Channel Communication, Sentiment Analysis, Alerts/Notifications, Chat/Messaging, Customer Database, Interaction Tracking, On-Demand Communications, Personalization, Video Support, Activity Dashboard, Communication Management, Engagement Tracking, Alerts/Escalation, Call Center Management, CRM, Inbox Management, Knowledge Base Management, Reporting & Statistics, Content Generation, Data Augmentation, Natural Language Processing, Personalization and Recommendation, Automatic Call Distribution, Call Logging, Call Monitoring, Call Recording, Call Routing, Caller ID, Business Process Automation, Deployment Management, Drag & Drop, Integrations Management, Templates, Visual Modeling.
No, Cognigy.AI does not offer a free trial.
Pricing
Starting at:
$2500/usage based
Free Trial Available
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