Intercom – Features, Pricing & Reviews 2026 | Krowdbase
Intercom logo

Intercom

Krowdbase Shortlist

Intercom is the leading AI customer service company, helping businesses deliver incredible customer experiences at scale.

Screenshots

screenshot of Intercom
screenshot of Intercomscreenshot of Intercomscreenshot of Intercomscreenshot of Intercomscreenshot of Intercomscreenshot of Intercom

Features

AI/Machine Learning
Automated Responses
Code-free Development
Customer Support
Customizable Branding
Language Detection
Lead Capture
Natural Language Processing
Audience Targeting
Chatbot
Human Handover
Lead Distribution
Lead Qualification
Multi-Channel Communication
SMS Messaging
Customer Experience Management
Customizable Forms
Customizable Templates
Data Import/Export
Engagement Tracking
Reporting/Analytics
Survey/Poll Management
Third-Party Integrations
CRM

FAQ

The official website of Intercom is https://www.intercom.com/

Pricing

Starting at:

USD 39/per month

Free Trial Available

Reviews(0)

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