
Intercom
Krowdbase ShortlistIntercom is the leading AI customer service company, helping businesses deliver incredible customer experiences at scale.
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Categories
Features
FAQ
The official website of Intercom is https://www.intercom.com/
Intercom belongs to the Chatbot, Conversational Marketing Platform, Customer Satisfaction, Customer Support, Digital Adoption Platform, SMS Marketing, Service Desk, Customer Communications Management, Customer Engagement, Customer Experience, Customer Service, Help Desk, Knowledge Base, Lead Generation, Live Chat, Marketing Automation, Real Estate CRM category.
Intercom offers features such as AI/Machine Learning, Automated Responses, Code-free Development, Customer Support, Customizable Branding, Language Detection, Lead Capture, Natural Language Processing, Audience Targeting, Chatbot, Human Handover, Lead Distribution, Lead Qualification, Multi-Channel Communication, SMS Messaging, Customer Experience Management, Customizable Forms, Customizable Templates, Data Import/Export, Engagement Tracking, Reporting/Analytics, Survey/Poll Management, Third-Party Integrations, CRM, Customer Database, Email Management, Knowledge Base Management, Live Chat, Queue Management, Contextual Guidance, In-App Training, Multi-Language, Self Service Tools, Surveys & Feedback, User Onboarding, 2-Way Messaging, Campaign Scheduling, Communication Management, Contact Management, Mass Texting, Message Personalization, Alerts/Notifications, Incident Management, Prioritization, Real-Time Notifications, Self Service Portal, Service Level Agreement (SLA) Management, Support Ticket Management, Chat/Messaging, Customer History, Interaction Tracking, On-Demand Communications, Personalization, Activity Dashboard, Customizable Fields, Feedback Management, Negative Feedback Management, Alerts/Escalation, Dashboard, Inbox Management, Reporting & Statistics, Campaign Analytics, CAN-SPAM Compliance, Event Triggered Actions, Mobile Optimization, Subscriber Management, Access Controls/Permissions, Automated Routing, Catalog Management, Collaboration Tools, Knowledge Management, User Management, Campaign Management, Email Marketing, Lead Management, Lead Segmentation, Lead Verification/Validation, File Sharing, Mobile Access, Real-time Consumer-facing Chat, Transcripts/Chat History, Marketing Automation, Segmentation, Client Management, Contact Database.
No, Intercom does not offer a free trial.
Pricing
Starting at:
$39/per month
Free Trial Available