Akita – Features, Pricing & Reviews 2026 | Krowdbase
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Akita

Customer success management platform that enables businesses to reduce churn and increase revenue from the existing customer base.

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What is Akita?

Akita connects to 100+ of the leading SaaS tools building one unified view of your customer data. Ensure no customers fall through the cracks with Akita's customizable health scoring system. Define tasks and targets for each step of the customer journey. Keep customers on track to success with scheduled business reviews and "playbooks" - triggered by user behavior (good or bad). Slack notifications and a two-way Salesforce sync keep the entire organization in the loop.

Screenshots

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Categories

Business Intelligence SoftwareCompetitive Intelligence SoftwareCustomer Engagement SoftwareCustomer Retention Software

Features

Ad hoc Reporting
Dashboard
Data Connectors
Data Visualization
Key Performance Indicators
Multiple Data Sources
Performance Metrics
Visual Analytics
Alerts/Notifications
Data Import/Export
Reporting/Analytics
Search/Filter
Activity Dashboard
Communication Management
Customer History
Engagement Tracking
Third-Party Integrations
Churn Management
Customer Engagement
Customer Segmentation
Health Score
Activity Tracking
Onboarding
Task Management

FAQ

The official website of Akita is https://akitaapp.com/

Pricing

Starting at:

$160/per month

Free Trial Available

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