Akita
Customer success management platform that enables businesses to reduce churn and increase revenue from the existing customer base.
What is Akita?
Akita connects to 100+ of the leading SaaS tools building one unified view of your customer data. Ensure no customers fall through the cracks with Akita's customizable health scoring system. Define tasks and targets for each step of the customer journey. Keep customers on track to success with scheduled business reviews and "playbooks" - triggered by user behavior (good or bad). Slack notifications and a two-way Salesforce sync keep the entire organization in the loop.
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The official website of Akita is https://akitaapp.com/
Akita connects to 100+ of the leading SaaS tools building one unified view of your customer data. Ensure no customers fall through the cracks with Akita's customizable health scoring system. Define tasks and targets for each step of the customer journey. Keep customers on track to success with scheduled business reviews and "playbooks" - triggered by user behavior (good or bad). Slack notifications and a two-way Salesforce sync keep the entire organization in the loop.
Akita belongs to the Business Intelligence, Competitive Intelligence, Customer Engagement, Customer Retention, Customer Success, Sales Enablement category.
Akita offers features such as Ad hoc Reporting, Dashboard, Data Connectors, Data Visualization, Key Performance Indicators, Multiple Data Sources, Performance Metrics, Visual Analytics, Alerts/Notifications, Data Import/Export, Reporting/Analytics, Search/Filter, Activity Dashboard, Communication Management, Customer History, Engagement Tracking, Third-Party Integrations, Churn Management, Customer Engagement, Customer Segmentation, Health Score, Activity Tracking, Onboarding, Task Management, Usage Tracking/Analytics, Email Management.
No, Akita does not offer a free trial.
Pricing
Starting at:
USD 160/per month
Free Trial Available
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