Ayudo
Ayudo is a support software unifying chat, email, voice, and messaging via a central inbox with workflows and AI-powered insights.
What is Ayudo?
Ayudo is an AI-powered customer support platform that unifies conversations across chat, email, voice, and messaging into a single inbox. The system features a Proactive Copilot that suggests actions to agents based on the knowledge base, accelerating issue resolution and minimizing repetitive queries. The platform offers real-time insights for administrators to improve agent performance. Workflow capabilities standardize processes across channels with AI-enhanced workflows that can be implemented in under 60 minutes. Ayudo integrates with Zendesk, Freshdesk, and other tools while providing a drag-and-drop workflow builder. The Knowledge and Data Layer centralizes information from URLs, PDFs, and CRMs, ensuring agents access current resources. The analytics component delivers real-time insights on customer conversations, helping identify patterns and knowledge gaps. Ayudo combines these elements to create an efficient solution for customer support operations.
Screenshots
Features
Knowledge Base Management
Multi-Channel Communication
Reporting/Analytics
FAQ
Ayudo is an AI-powered customer support platform that unifies conversations across chat, email, voice, and messaging into a single inbox. The system features a Proactive Copilot that suggests actions to agents based on the knowledge base, accelerating issue resolution and minimizing repetitive queries. The platform offers real-time insights for administrators to improve agent performance. Workflow capabilities standardize processes across channels with AI-enhanced workflows that can be implemented in under 60 minutes. Ayudo integrates with Zendesk, Freshdesk, and other tools while providing a drag-and-drop workflow builder. The Knowledge and Data Layer centralizes information from URLs, PDFs, and CRMs, ensuring agents access current resources. The analytics component delivers real-time insights on customer conversations, helping identify patterns and knowledge gaps. Ayudo combines these elements to create an efficient solution for customer support operations.
Ayudo belongs to the Customer Support, Unified Communications category.
Ayudo offers features such as Knowledge Base Management, Multi-Channel Communication, Reporting/Analytics.
No, Ayudo does not offer a free trial.
Pricing
Starting at:
$119/per month
Free Trial Available