Balto
Deliver world-class customer experiences and decrease ramp time with Balto's Real-Time Guidance for call centers.
Screenshots
Video
Categories
Features
Call Logging
Call Monitoring
Call Recording
Reporting/Analytics
Agent Interface
Automated Routing
Computer Telephony Integration
IVR
Quality Management
Customer Experience Management
Employee Coaching Tools
Feedback Management
Multi-Channel Communication
Third-Party Integrations
Assessment Management
Goal Setting/Tracking
Onboarding
Performance Metrics
FAQ
The official website of Balto is https://balto.ai/
Balto belongs to the Call Center, Contact Center, Contact Center Quality Assurance, Sales Coaching category.
Balto offers features such as Call Logging, Call Monitoring, Call Recording, Reporting/Analytics, Agent Interface, Automated Routing, Computer Telephony Integration, IVR, Quality Management, Customer Experience Management, Employee Coaching Tools, Feedback Management, Multi-Channel Communication, Third-Party Integrations, Assessment Management, Goal Setting/Tracking, Onboarding, Performance Metrics.