Balto
Deliver world-class customer experiences and decrease ramp time with Balto's Real-Time Guidance for call centers.
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The official website of Balto is https://balto.ai/
Balto belongs to the Call Center, Contact Center, Contact Center Quality Assurance, Sales Coaching category.
Balto offers features such as Call Logging, Call Monitoring, Call Recording, Reporting/Analytics, Agent Interface, Automated Routing, Computer Telephony Integration, IVR, Quality Management, Customer Experience Management, Employee Coaching Tools, Feedback Management, Multi-Channel Communication, Third-Party Integrations, Assessment Management, Goal Setting/Tracking, Onboarding, Performance Metrics.
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