C-Desk
Help desk solution with service request management, knowledge base, task management, surveys.
What is C-Desk?
Free service desk / Helpdesk application with lots of other features for whole organisation. 1. service request management (Not only for IT but for all departments) so service category can be assigned to anyone and he starts receiving requests raised by others for that category.. 2. Asset management (Manual) So covers life cycle of all assets not only IT and networked assets.. 3. Knowledge base. 4. Photo gallery 5. notice board 6. Log book 7. Active directory 8. Customer Care
Categories
Features
FAQ
The official website of C-Desk is http://www.cdesk.in/
Free service desk / Helpdesk application with lots of other features for whole organisation. 1. service request management (Not only for IT but for all departments) so service category can be assigned to anyone and he starts receiving requests raised by others for that category.. 2. Asset management (Manual) So covers life cycle of all assets not only IT and networked assets.. 3. Knowledge base. 4. Photo gallery 5. notice board 6. Log book 7. Active directory 8. Customer Care
C-Desk belongs to the Complaint Management, Customer Service, Customer Support, Help Desk category.
C-Desk offers features such as Alerts/Escalation, Corrective and Preventive Actions (CAPA), Email Management, Issue Tracking, Knowledge Base Management, Live Chat, Reporting/Analytics, Support Ticket Management, Call Center Management, CRM, Queue Management, Surveys & Feedback, Chatbot, Customer Database, Multi-Channel Communication, Access Controls/Permissions, Automated Routing, Self Service Portal, Service Level Agreement (SLA) Management.
No, C-Desk does not offer a free trial.
Pricing
Starting at:
USD 200/one time
Free Trial Available
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