Best Complaint Management Software for 2026 - Krowdbase
Complaint Management helps organizations capture cleaner data for timely, board-ready reporting while aligning stakeholders around clear responsibilities and outcomes. Instead of stitching together point tools, a dedicated complaint management platform centralizes workflows, data, and communication so decisions move faster and errors drop. Teams across IT and security owners in regulated industries see immediate gains from consistent processes, governed access, and reliable records of who did what and when. Krowdbase lists the best Complaint Management Software with pricing, features, screenshots, and demos. Compare vendors easily to find the right fit for your team size, industry, and budget.
During evaluation, focus on configurability, admin effort, reporting depth, and how well it integrates with single sign-on, MFA, and audit logging. Selecting the right complaint management solution today sets a durable foundation for scale, resilience, and measurable ROI over time. Clear pricing and transparent roadmaps help teams adopt confidently.
138 Softwares | Rankings updated: Jan 13, 2026
Top 5 Complaint Management Software
Explore top Complaint Management Softwares with features, pricing, screenshots, and videos
Zendesk Suite
Zendesk Suite helps small businesses manage customer support across email, chat, and messaging channels. Its most used by IT services and software services teams handling daily ticketing workflows. Reviewers highlight its structured ticket...load more
Freshdesk
Freshdesk is a help desk platform used by small businesses in IT and education. It helps teams manage support tickets across channels, with strengths in automation and collaboration. Users value ticket tracking and real-time chat, but cite limits in...load more
Zoho Desk
Zoho Desk helps small businesses manage customer support across email, chat, and social media platforms. Its most used by administrative and IT teams in service-oriented firms. Reviewers value its ticket management and automation tools, though...load more
LiveAgent
LiveAgent enables small businesses to manage customer support across chat, email, and social channels. Its most used by support and admin teams in IT services and retail industries. Ticket management and chat history are standout features while...load more
Bitrix24
Bitrix24 helps small businesses manage customer relationships, tasks, and internal communication from a single platform. Its most used by administrative and marketing teams working daily across CRM and project workflows. Reviewers value its task...load more
TeamSupport
We are a support ticketing and live chat solution designed to give B2B SaaS companies a holistic view of their customer relationships.
Salesforce Service Cloud
Deliver great service and a flexible agent experience, from anywhere. Give agents a holistic view of every customer, whether theyre in the contact center or working remote. Scale and optimise service by leveraging AI and integrating popular support...load more
JIRA Service Management
Jira Service Management helps IT and service teams manage tickets, automate workflows, and track issues across departments. Its most used by small businesses in IT services and software, especially those already using Atlassian tools. Reviewers...load more
Apptivo
Apptivo helps small businesses manage customer relationships, track sales, and automate workflows across departments. Its most used by administrative staff, entrepreneurs, and IT teams. Reviewers highlight its customizable contact management and...load more
Freshservice
Freshservice helps small businesses and IT teams manage tickets, assets, and internal support workflows with automation and dashboards. Its most used by IT and administrative teams in service-based organizations. Reviewers highlight its ticket...load more