Calabrio ONE
Calabrio ONE is an fully integrated workforce optimization solution for a comprehensive customer engagement strategy.
What is Calabrio ONE?
Calabrio is a trusted ally to leading brands. The digital foundation of a customer-centric contact center, the Calabrio ONE workforce performance suite helps enrich and understand human interactions, empowering your contact center as a brand guardian. We maximize agent performance, exceed customer expectations, and boost workforce efficiency using connected data, AI-fueled analytics, automated workforce management and personalized coaching. Only Calabrio ONE unites workforce optimization (WFO), agent engagement and business intelligence solutions into a true-cloud, fully integrated suite that adapts to your business.
Screenshots
Video
Features
Pricing
Starting at:
USD 295/one time
Free Trial Available
Reviews(0)
Write a reviewCalabrio ONE alternatives
CXone Mpower
NICE CXone Mpower is a cloud platform with native applications for ACD/IVR, omnichannel routing, workforce engagement management, knowledge management, digital and self-service channels, interaction analytics, and AI models for automation and...load more
Gong.io
Gong unlocks your most value data set our customer conversations y recording and analyzing your team calls made via web conferencing, dialers, and phone. However you makes calls or whichever CRM software your team relies on to track sales: Gong...load more
Transkriptor
Transkriptor instantly records, transcribes, and summarizes your Zoom, Google Meet, or Microsoft Teams meetings, letting you stay fully engaged in the conversation without worrying about taking notes. With calendar integration, Transkriptor...load more
3CX
3CX is an open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry. With 3CX employees can work efficiently from anywhere. Video conferencing, live chat, mobile apps and advanced...load more
Rilla
Rilla is the leading speech analytics software for the home improvement industry. Rilla AI automatically transcribes, analyzes, and gives field sales reps feedback to improve their close rates and help their sales managers save dozens of hours every...load more
Aspect Workforce
Aspect Workforce (formerly Alvaria Workforce, Aspect Workforce Management / Aspect WFM) is a high-performance contact center software solution that provides the forecasting, planning, scheduling, employee self-service and real-time agent tracking to...load more
XM for Customer Experience
Stop customer issues from becoming lost revenue with the world's most advanced, AI-driven customer experience platform. Qualtrics XM for Customer Experience gives every employee the tools they need to improve every key moment along the customer...load more
Convin
Convin.ai is an AI-powered solution designed to improve contact center performance across sales, support, and collections. Trusted by Titan and Asian Paints, Convin AI platform automates interactions, improves quality, and boosts efficiency. Key...load more