Call Journey
Call Journey automates customer intelligence storytelling.
What is Call Journey?
Advanced, continuous customer intelligence derived directly from customer interactions. Our software automatically transcribes your customer interactions and analyzes them to pinpoint the root cause of: ? Why customers are calling ? Why they re dissatisfied ? Where the effort is ? Why they re calling back We automate the analytical heavy-lifting so that our customers can make smarter, faster, higher-impact decisions about what to solve, what to digitize, and how to improve customer service.
Video
Features
Multi-Channel Communication
Multi-Language
Sentiment Analysis
Surveys & Feedback
Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Natural Language Processing
Predictive Analytics
Self-Service Search
FAQ
The official website of Call Journey is http://www.calljourney.com/
Call Journey belongs to the Conversational AI Platform, Customer Experience, Speech Analytics category.
Call Journey offers features such as Multi-Channel Communication, Multi-Language, Sentiment Analysis, Surveys & Feedback, Automatic Transcription, Call Center Management, Call Recording, Customer Experience Management, Natural Language Processing, Predictive Analytics, Self-Service Search.
No, Call Journey does not offer a free trial.
Need help choosing this software?
Have questions about features, pricing, integrations, or implementation? Send an enquiry to the vendor and get the information you need.
Pricing
Starting at:
$70/usage based
Free Trial Available