Cayzu
Cayzu helps small businesses, non-profits, educational institutions and enterprises deliver best-in-class customer service efficiently.
What is Cayzu?
Cayzu is an cloud-based online helpdesk and ticketing system platform that helps your internal teams and customer support agents work efficiently. Cayzu enables your team to build out a comprehensive and robust knowledgebase in real-time using actual business use cases from customer inquiries and requests. Additionally, Cayzu makes it easy to streamline workflows with tagging, private notes, scripted responses, advanced delegation and integration with cloud apps you already use.
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FAQ
The official website of Cayzu is http://www.cayzu.com/
Cayzu is an cloud-based online helpdesk and ticketing system platform that helps your internal teams and customer support agents work efficiently. Cayzu enables your team to build out a comprehensive and robust knowledgebase in real-time using actual business use cases from customer inquiries and requests. Additionally, Cayzu makes it easy to streamline workflows with tagging, private notes, scripted responses, advanced delegation and integration with cloud apps you already use.
Cayzu belongs to the Customer Experience, Customer Service, Customer Support, Help Desk, IT Asset Management, IT Ticketing Systems, ITSM, Issue Tracking, Knowledge Base, Janitorial, Service Desk category.
Cayzu offers features such as Customizable Fields, Customizable Forms, Customizable Templates, Negative Feedback Management, Real-Time Notifications, Reporting/Analytics, Surveys & Feedback, Alerts/Escalation, Call Center Management, Dashboard, Inbox Management, Knowledge Base Management, Queue Management, Reporting & Statistics, Customer Database, Email Management, Live Chat, Multi-Channel Communication, Access Controls/Permissions, Automated Routing, Self Service Portal, Service Level Agreement (SLA) Management, Alerts/Notifications, Support Ticket Management, Help Desk Management, Incident Management, Support Ticket Tracking, Task Management, Assignment Management, Issue Auditing, Recurring Issues, Collaboration Tools, Customizable Branding, Remote Access/Control.
No, Cayzu does not offer a free trial.
Pricing
Starting at:
$4/per month
Free Trial Available
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