Cohere
Exceed customer expectations 24/7/365. Drive support costs down, and CSAT up.
What is Cohere?
Cohere is the next generation customer platform that enables you to automate conversations and interactions while driving support costs down and CSAT scores up. Exceed customer expectations every single time with accurate answers to complex questions, eliminate transfers with instant routing and triage, and proactively solve issues with powerful workflows all within your existing CX stack.
Categories
Features
Chatbot
Code-free Development
Intent Recognition
Live Chat
Multi-Channel Communication
Multi-Language
Reporting/Analytics
Sentiment Analysis
Activity Dashboard
Alerts/Notifications
Communication Management
Customer History
Engagement Tracking
Third-Party Integrations
FAQ
Cohere belongs to the Conversational AI Platform, Customer Engagement, Natural Language Processing (NLP) category.
Cohere offers features such as Chatbot, Code-free Development, Intent Recognition, Live Chat, Multi-Channel Communication, Multi-Language, Reporting/Analytics, Sentiment Analysis, Activity Dashboard, Alerts/Notifications, Communication Management, Customer History, Engagement Tracking, Third-Party Integrations.
No, Cohere does not offer a free trial.
Need help choosing this software?
Have questions about features, pricing, integrations, or implementation? Send an enquiry to the vendor and get the information you need.