DeskDirector

TeamViewer is widely used by small businesses for remote support and desktop access, especially in IT and software services. It stands out for its secure access controls and screen sharing, though pricing and support policies are common concerns....load more

Connecteam's time clock app streamlines time tracking for non-desk teams, allowing employees to easily clock in and out through mobile or kiosk apps, with geofence and GPS capabilities. The app is easy to use and requires minimal training, offering...load more

Zendesk Suite helps small businesses manage customer support across email, chat, and messaging channels. Its most used by IT services and software services teams handling daily ticketing workflows. Reviewers highlight its structured ticket...load more

Confluence helps teams centralize documentation, collaborate in real time, and manage knowledge across departments. Its most used by small businesses in IT and software services. Reviewers highlight real-time editing and structured page trees as...load more

Freshdesk is a help desk platform used by small businesses in IT and education. It helps teams manage support tickets across channels, with strengths in automation and collaboration. Users value ticket tracking and real-time chat, but cite limits in...load more

LiveAgent enables small businesses to manage customer support across chat, email, and social channels. Its most used by support and admin teams in IT services and retail industries. Ticket management and chat history are standout features while...load more

EZO helps small businesses manage inventory and assets across multiple locations, with strong support for check-in/check-out workflows and real-time tracking. Reviewers highlight its ease of use and asset visibility, though some cite UI friction and...load more

Access your computer or mobile device from anywhere, anytime using Zoho Assist; your one-stop solution for remote support, screen sharing and unattended access. Get started today with one of the industry's most secure, reliable and affordable...load more

GitLab makes Source Code Management easy. Version control in GitLab helps your development team collaborate and maximize productivity, sparking faster delivery and increased visibility. With its Git-based repository, GitLab enables clear code...load more

Endpoint Central is a unified endpoint management solution that helps in managing servers, laptops, desktops, smartphones, & tablets from a central location. Using either an on-premise or a cloud-based UEM allows you to automate regular endpoint...load more