
Dial Once
Omnichannel orchestration platform of customer journeys
What is Dial Once?
DialOnce orchestrates contact journeys (from voice or digital) in order to solve your customers' needs by orienting them to the best channel. Our platform is based on AI as well as on a knowledge base that allow you to pool solutions (chatbot, Visual IVR, intelligent contact page). Management is carried out from a single reporting system. Omnichannel orchestration can improve the customer experience, reduce your processing costs while accelerating your digital transformation to optimize FCR.
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The official website of Dial Once is https://dial-once.com/
DialOnce orchestrates contact journeys (from voice or digital) in order to solve your customers' needs by orienting them to the best channel. Our platform is based on AI as well as on a knowledge base that allow you to pool solutions (chatbot, Visual IVR, intelligent contact page). Management is carried out from a single reporting system. Omnichannel orchestration can improve the customer experience, reduce your processing costs while accelerating your digital transformation to optimize FCR.
Dial Once belongs to the Chatbot, Contact Center, Customer Experience, Customer Service category.
Dial Once offers features such as Queue Management, Customizable Templates, Surveys & Feedback.
No, Dial Once does not offer a free trial.
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