Dixa
Dixa is a conversational customer service platform that unifies phone, email, chat and messaging apps in one easy-to-use dashboard.
Categories
Features
FAQ
The official website of Dixa is https://www.dixa.com/
Dixa belongs to the Remote Work, Call Center, Contact Center, Customer Engagement, Customer Experience, Customer Service, Help Desk, VoIP category.
Dixa offers features such as Access Controls/Permissions, Collaboration Tools, Communication Management, Live Chat, Task Management, Workflow Management, Call Logging, Call Monitoring, Call Recording, Call Routing, Call Transfer, Caller ID, Contact Management, Queue Management, Reporting/Analytics, Automated Routing, Chatbot, Computer Telephony Integration, IVR, Alerts/Notifications, Customer History, Multi-Channel Communication, Third-Party Integrations, Customizable Fields, Customizable Forms, Customizable Templates, Feedback Management, Negative Feedback Management, Real-Time Notifications, Survey/Poll Management, Surveys & Feedback, Alerts/Escalation, Call Center Management, CRM, Dashboard, Inbox Management, Knowledge Base Management, Reporting & Statistics, Prioritization, Self Service Portal, Service Level Agreement (SLA) Management, Automatic Call Distribution, Voice Mail.
Yes, Dixa offers a free trial.
Pricing
Starting at:
USD 39/per month
Free Trial Available
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