Emma by Marigold

Emma by Marigold is an email marketing platform designed to let teams of all sizes create and collaborate on campaigns that drive conversions and revenue. Its defining characteristic is collaboration under brand control, which reflects the customer base it grew up serving: organisations with multiple departments, campuses, franchises or regional offices all sending email under one brand. In those environments the central marketing team faces a genuine dilemma — give local teams freedom and brand consistency collapses, keep control centrally and marketing becomes a bottleneck for every campus newsletter and branch promotion. Emma resolves it through approved templates, locked brand elements, role-based permissions and approval workflows, so distributed teams build and send their own campaigns within boundaries that cannot be broken.

Campaign building uses a drag-and-drop editor with responsive templates and a shared asset library. Audience management supports segmentation on subscriber attributes, behaviour and engagement history, with dynamic content blocks that vary sections of a single email by segment rather than requiring separate sends. Automation covers welcome series, nurture journeys, date-triggered messages, re-engagement campaigns and behavioural follow-ups built in a visual workflow designer. A/B testing covers subject lines, content and send timing. Analytics report opens, clicks, conversions and revenue attribution, with comparative reporting across sub-accounts so a central team can benchmark performance between departments or locations — a view that drives internal improvement as much as any feature. Integrations connect to CRM, ecommerce, event and donor management systems, with Salesforce integration particularly developed, plus an API for custom connections. As part of the Marigold group, Emma sits alongside related loyalty and personalisation products. It is used notably by higher education institutions, non-profits, healthcare organisations, retail groups and franchises. Pricing starts from around USD 99 per month; there is no free version and no free trial. Plans scale by contact volume, with sub-account structures priced for multi-team organisations.