Freshchat – Features, Pricing & Reviews 2026 | Krowdbase
Freshchat logo

Freshchat

Freshchat is a modern messaging software built for customer engagement teams to talk to customers across channels.

What is Freshchat?

Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels. With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible. This is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation

Screenshots

screenshot of Freshchat
screenshot of Freshchatscreenshot of Freshchatscreenshot of Freshchatscreenshot of Freshchatscreenshot of Freshchat

Features

AI/Machine Learning
Automated Responses
Chatbot
Code-free Development
Customer Support
Customizable Branding
Language Detection
Natural Language Processing
Intent Recognition
Live Chat
Multi-Channel Communication
Multi-Language
Reporting/Analytics
Alerts/Notifications
Chat/Messaging
Customer History
Interaction Tracking
Activity Dashboard
Communication Management
Third-Party Integrations
CRM
Knowledge Base Management
Reporting & Statistics
Surveys & Feedback

FAQ

The official website of Freshchat is https://www.freshworks.com/live-chat-software/

Reviews(0)

Write a review

Sign up for our newsletter

Do you want to get notified when new software or services are added to Krowdbase? Sign up for our newsletter and stay ahead with the latest tools, providers, features, and updates.

By subscribing, you agree with Krowdbase. Terms & Conditions and Privacy Policy.