Freshchat
Freshchat is a modern messaging software built for customer engagement teams to talk to customers across channels.
What is Freshchat?
Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels. With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible. This is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation
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The official website of Freshchat is https://www.freshworks.com/live-chat-software/
Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels. With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible. This is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation
Freshchat belongs to the Chatbot, Conversational AI Platform, Conversational Marketing Platform, Customer Communications Management, Customer Engagement, Customer Service, Customer Support, Live Chat, Remote Work category.
Freshchat offers features such as AI/Machine Learning, Automated Responses, Chatbot, Code-free Development, Customer Support, Customizable Branding, Language Detection, Natural Language Processing, Intent Recognition, Live Chat, Multi-Channel Communication, Multi-Language, Reporting/Analytics, Alerts/Notifications, Chat/Messaging, Customer History, Interaction Tracking, Activity Dashboard, Communication Management, Third-Party Integrations, CRM, Knowledge Base Management, Reporting & Statistics, Surveys & Feedback, File Sharing, Mobile Access, Real-time Consumer-facing Chat, Real-Time Notifications, Support Ticket Management, Transcripts/Chat History, Collaboration Tools, Task Management.
No, Freshchat does not offer a free trial.
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