
FuseDesk
Win more raving fans with the only helpdesk youll ever need. FuseDesk is an easy to use customer service platform for all channels.
What is FuseDesk?
Win more raving fans with the only helpdesk youll ever need. FuseDesk is an easy to use customer service platform for all channels. From your very first support rep to one hundredand beyond! FuseDesk unites your channels, teams and reporting with everything in one place from email, live chat, phone, SMS, Facebook Messenger, and more. Free up more time with easy to use templates and workflow automation. Keep customers smiling with reports that help predict what keeps them happy.
Screenshots





Video
Categories
Features
FAQ
The official website of FuseDesk is https://www.fusedesk.com/
Win more raving fans with the only helpdesk youll ever need. FuseDesk is an easy to use customer service platform for all channels. From your very first support rep to one hundredand beyond! FuseDesk unites your channels, teams and reporting with everything in one place from email, live chat, phone, SMS, Facebook Messenger, and more. Free up more time with easy to use templates and workflow automation. Keep customers smiling with reports that help predict what keeps them happy.
FuseDesk belongs to the Customer Experience, Customer Service, Customer Support, Help Desk, Live Chat category.
FuseDesk offers features such as Customizable Fields, Customizable Templates, Feedback Management, Negative Feedback Management, Real-Time Notifications, Reporting/Analytics, Surveys & Feedback, Alerts/Escalation, Call Center Management, CRM, Dashboard, Inbox Management, Knowledge Base Management, Queue Management, Reporting & Statistics, Chatbot, Customer Database, Email Management, Live Chat, Multi-Channel Communication, Access Controls/Permissions, Automated Routing, Prioritization, Self Service Portal, Service Level Agreement (SLA) Management, Chat/Messaging, File Sharing, Mobile Access, Real-time Consumer-facing Chat, Support Ticket Management, Transcripts/Chat History.
No, FuseDesk does not offer a free trial.
Pricing
Starting at:
USD 39
Free Trial Available
Reviews(0)
Write a reviewFuseDesk alternatives

Slack
Slack is where work happens for millions of people everyday. Slack transforms how work happens by bringing AI and automation to where people are already collaborating. Go from chatting with your teams to chatting with apps and data. Break down...load more

Salesforce Sales Cloud
Build a customer 360 with a CRM that is deeply integrated across sales, service, marketing, commerce, and more with trusted AI, data, analytics, and collaboration in one integrated solution. Discover how Einstein 1 helps you become an AI Enterprise...load more

Messaging app that enables real time customer communications for small businesses.

TeamViewer
TeamViewer is widely used by small businesses for remote support and desktop access, especially in IT and software services. It stands out for its secure access controls and screen sharing, though pricing and support policies are common concerns....load more

SurveyMonkey
With expert templates, 25+ question types, and AI-assisted survey design and insights, SurveyMonkey makes it easy to create surveys that help you reach and learn from the right audienceno expertise required. Whether you need to go big picture or...load more

Webex Suite
Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform with artificial intelligence features built-in. With 8 powerful individual workloads Webex Suite brings together Meetings,...load more

Zoho CRM
Zoho CRM is a customer relationship management (CRM) tool primarily used by small businesses in IT services, marketing, and software. It helps teams manage leads, automate sales workflows, and centralize customer data. Reviewers highlight its...load more

Dynamics 365
Dynamics 365 helps manage customer relationships, business operations, and reporting through centralized tools. Its most used by administrative and IT teams in software services and support roles. Its contact database and integrated business...load more

HubSpot CRM
HubSpot CRM is a contact and lead management platform used primarily by small businesses in marketing, IT, and software services. Reviewers highlight its ease of use, strong email tracking, and integrations with Gmail and Outlook. A 2025 update...load more

Zendesk Suite
Zendesk Suite helps small businesses manage customer support across email, chat, and messaging channels. Its most used by IT services and software services teams handling daily ticketing workflows. Reviewers highlight its structured ticket...load more