HelpDeskAdvanced
Allows you to automatically create a dynamic knowledge base and provide access to it via the corporate website or intranet.
What is HelpDeskAdvanced?
Allows you to automatically create a dynamic knowledge base and provide access to it via the corporate website or intranet. HelpdeskAdvanced is a Service Desk solution, based on the principle of process automation, supporting the different strategic scenarios of service governance through the automation and enhanced configurability of IT and Business processes.
Features
FAQ
The official website of HelpDeskAdvanced is http://www.pat.eu/
Allows you to automatically create a dynamic knowledge base and provide access to it via the corporate website or intranet. HelpdeskAdvanced is a Service Desk solution, based on the principle of process automation, supporting the different strategic scenarios of service governance through the automation and enhanced configurability of IT and Business processes.
HelpDeskAdvanced belongs to the Customer Service, IT Service, ITSM, Service Desk category.
HelpDeskAdvanced offers features such as Alerts/Escalation, Knowledge Base Management, Surveys & Feedback, Problem Management, Support Ticket Management, Ticket Management, Workflow Management, Configuration Management, Self Service Portal, Service Catalog, Service Level Agreement (SLA) Management, Incident Management, Remote Access/Control.
No, HelpDeskAdvanced does not offer a free trial.
Pricing
Starting at:
Euro 1
Free Trial Available
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