iSupport – Features, Pricing & Reviews 2026 | Krowdbase
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iSupport

End users can submit requests for service, search for solutions, and view the status of their open incidents.

What is iSupport?

iSupport, is used by more than 250,000 help desk professionals every day to help them solve their most demanding support issues. iSupport Software two editions (Incident Management and Service Desk) with the power and flexibility to meet your company's needs as they change over time. iSupport enables you to manage Incidents, Problems, Changes, CMDB, Assets, Knowledge, Workflows, and more.

Features

Alerts/Escalation
Call Center Management
Dashboard
Knowledge Base Management
Queue Management
Surveys & Feedback
Automated Routing
Multi-Channel Communication
Reporting/Analytics
Self Service Portal
Service Level Agreement (SLA) Management
Asset Tracking
Configuration Management
Support Ticket Management
Real-Time Chat
Remote Access/Control
Screen Sharing

FAQ

The official website of iSupport is http://www.isupport.com/

Need help choosing this software?

Have questions about features, pricing, integrations, or implementation? Send an enquiry to the vendor and get the information you need.

Make Enquiry

Pricing

Starting at:

$699/one time

Free Trial Available

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