iSupport
End users can submit requests for service, search for solutions, and view the status of their open incidents.
What is iSupport?
iSupport, is used by more than 250,000 help desk professionals every day to help them solve their most demanding support issues. iSupport Software two editions (Incident Management and Service Desk) with the power and flexibility to meet your company's needs as they change over time. iSupport enables you to manage Incidents, Problems, Changes, CMDB, Assets, Knowledge, Workflows, and more.
Features
FAQ
The official website of iSupport is http://www.isupport.com/
iSupport, is used by more than 250,000 help desk professionals every day to help them solve their most demanding support issues. iSupport Software two editions (Incident Management and Service Desk) with the power and flexibility to meet your company's needs as they change over time. iSupport enables you to manage Incidents, Problems, Changes, CMDB, Assets, Knowledge, Workflows, and more.
iSupport belongs to the Customer Service, Help Desk, ITSM, Remote Support category.
iSupport offers features such as Alerts/Escalation, Call Center Management, Dashboard, Knowledge Base Management, Queue Management, Surveys & Feedback, Automated Routing, Multi-Channel Communication, Reporting/Analytics, Self Service Portal, Service Level Agreement (SLA) Management, Asset Tracking, Configuration Management, Support Ticket Management, Real-Time Chat, Remote Access/Control, Screen Sharing.
No, iSupport does not offer a free trial.
Pricing
Starting at:
USD 699/one time
Free Trial Available
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