Best Remote Support Software for 2026 - Krowdbase
Remote Support helps organizations capture cleaner data for timely, board-ready reporting while aligning stakeholders around clear responsibilities and outcomes. Instead of stitching together point tools, a dedicated remote support platform centralizes workflows, data, and communication so decisions move faster and errors drop. Teams across HR leaders managing distributed workforces see immediate gains from consistent processes, governed access, and reliable records of who did what and when. Krowdbase lists the best Remote Support Software with pricing, features, screenshots, and demos. Compare vendors easily to find the right fit for your team size, industry, and budget.
During evaluation, focus on configurability, admin effort, reporting depth, and how well it integrates with single sign-on, MFA, and audit logging. Selecting the right remote support solution today sets a durable foundation for scale, resilience, and measurable ROI over time. Clear pricing and transparent roadmaps help teams adopt confidently.
113 Softwares | Rankings updated: Feb 27, 2026
Top 5 Remote Support Software
Explore top Remote Support Softwares with features, pricing, screenshots, and videos
Zoho Assist
Access your computer or mobile device from anywhere, anytime using Zoho Assist; your one-stop solution for remote support, screen sharing and unattended access. Get started today with one of the industry's most secure, reliable and affordable softwar...load more
Splashtop
Splashtop Business Access is a remote desktop solution for business professionals and small teams working remotely. Access your work computers from any computer, including Chromebooks or mobile devices. Includes free apps for iOS and Android. Splasht...load more
ManageEngine Remote Access Plus
Remote Access Plus is a secure and comprehensive enterprise remote support solution that helps system administrators and IT help desk technicians in troubleshoot Windows, Mac and Linux computers from a central location. Powerfully built tools like ad...load more
TeamViewer
TeamViewer is widely used by small businesses for remote support and desktop access, especially in IT and software services. It stands out for its secure access controls and screen sharing, though pricing and support policies are common concerns. Rec...load more
Webex Suite
Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform with artificial intelligence features built-in. With 8 powerful individual workloads Webex Suite brings together Meetings, Messaging...load more
Freshdesk
Freshdesk is a help desk platform used by small businesses in IT and education. It helps teams manage support tickets across channels, with strengths in automation and collaboration. Users value ticket tracking and real-time chat, but cite limits in ...load more
Zoho Desk
Zoho Desk helps small businesses manage customer support across email, chat, and social media platforms. Its most used by administrative and IT teams in service-oriented firms. Reviewers value its ticket management and automation tools, though report...load more
BeyondTrust Remote Support
BeyondTrust Remote Support (formerly Bomgar Remote Support) enables secure, instant remote support to customers using Windows, Mac, Android, iOS, or other devices, whether or not they are on the corporate network. Users can fix end systems or trouble...load more
ScreenConnect
ScreenConnect is a fully functional remote support solution. The software gives you the ability to remotely view and control devices from anywhere there is an Internet connection. As a technician, regardless if you primarily support your customers pe...load more
AnyDesk
AnyDesk is a trailblazing and innovative provider of Remote Desktop Software and offers a fast, easy, and secure solution for Remote Support, Remote Access, and Remote Work. Our customers range from large corporations and government institutions to r...load more
LiveAgent
LiveAgent enables small businesses to manage customer support across chat, email, and social channels. Its most used by support and admin teams in IT services and retail industries. Ticket management and chat history are standout features while mobil...load more
Zoho Meeting
Zoho Meeting is a robust web conferencing solution built for online meeting and webinar needs. It is completely browser-based and attendees don't need to download any application to attend a meeting or webinar. Keep your meetings handy using the desk...load more
ISL Light
ISL Light helps small businesses deliver remote support and manage help desk tasks with fast setup and reliable unattended access. It s most used by IT and software service teams. Reviewers highlight its speed and cross-platform compatibility, though...load more
JIRA Service Management
Jira Service Management helps IT and service teams manage tickets, automate workflows, and track issues across departments. Its most used by small businesses in IT services and software, especially those already using Atlassian tools. Reviewers highl...load more
Freshservice
Freshservice helps small businesses and IT teams manage tickets, assets, and internal support workflows with automation and dashboards. Its most used by IT and administrative teams in service-based organizations. Reviewers highlight its ticket manage...load more
Slack
Slack is where work happens for millions of people everyday. Slack transforms how work happens by bringing AI and automation to where people are already collaborating. Go from chatting with your teams to chatting with apps and data. Break down siloed...load more
SysAid
SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work that keeps teams stuck in reactive mode. Adding a powerful new operational layer to IT, AI Agents take the first action, fr...load more
Supremo Remote Desktop
Supremo is an easy-to-use, secure and reliable remote desktop software for Windows, macOS, iOS, Android, and Linux. Its infrastructure is located all over the world. Supremo has all the features to work or provide assistance wherever you are: unatten...load more
Atera
Atera is an all-in-one IT management and help desk platform primarily used by small IT service teams. It stands out for its remote access, automation, and new AI-powered scripting and ticketing. Users value its Splashtop integration and real-time ale...load more
FixMe.IT
Remote support solution designed for delivering instant unattended and on-demand support to clients located anywhere in the world. Starting at just $32.50 per month, a FixMe.IT license provides multi-session handling, unlimited on-demand support and ...load more
Pulseway
Pulseway IT management software allows you to monitor & control your IT environment from anywhere, at anytime using smartphone, desktop or tablets. The software is highly scalable working for any size IT department letting them grow when they are rea...load more
NinjaOne
NinjaOne empowers small IT teams to manage endpoints, automate patching, and monitor devices across Windows, Mac, and Linux systems. Its most used by IT service providers and software services firms. Reviewers highlight its fast setup and automation ...load more
Dameware
Dameware is synonymous with affordable, reliable, and safe remote support software. SolarWinds offers two remote support solutions: on-premises or cloud based. Dameware Remote Everywhere (DRE) is the fast, simple, and lightweight cloud-based version ...load more
JumpCloud Directory Platform
JumpClouds cloud directory enables internal IT departments, MSPs, VARs/distributors, and DevOps teams to securely and easily enable access to any IT resource, from anywhere. Commission a security strategy that works for your organization by enabling ...load more
LogMeIn Resolve
With LogMeIn Resolve, small businesses can provide fast, consistent IT support in real time to keep employees up and running. Speed up resolutions, starting with a fast, frictionless join flow. All the tools an agent needs to resolve issues are on a ...load more